google-ar / arcore-unity-sdk

ARCore SDK for Unity
https://developers.google.com/ar
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Blurry Camera image on Samsung Android 10 devices with Fixed Focus #693

Open AdamBursill-SV opened 4 years ago

AdamBursill-SV commented 4 years ago

Hi,

Since the rollout of Android 10 on Samsung devices, we have started seeing blurry camera feeds in our app. We have seen it on S10's that have the American chipset and Android 10. Haven't seen it on other Samsung devices but the Android 10 rollout has not hit them yet.

If the phone starts from a restart its camera is fine, but after closing the app and reopening it, the camera feed is out of focus. Can also be fixed by swapping to the camera app and then back to the AR app.

We know autofocus would fix this, however we require the best AR tracking performance for our app and our testing is in line with Google recommendation to have the camera in fixed focus mode.

Have also been able to repeat this with the Google AR sample app ARCore Elements.

VERSIONS USED

hanquel commented 4 years ago

The same issue is occurring. LG V50. The problem was alleviated by changing the Camera Focus Mode to Auto, but some V50 devices reappear after a certain period of time and require a reboot.

VERSIONS USED