Google earth browser plugin sometimes fails on Internet Explorer after initialization

[GoogleCodeExporter]

When a map is displayed using the Google Earth browser plugin on IE8
or IE9 sometimes the map display fails after the map was already
shown. The user then gets a screen shown in the attached file.

The message tells the user to restart the brwoser and to reinstall
the browser plugin, if a restart does not help. But a reinstall of
the plugin does NOT solve the problem.

Actually this problem is already known since a few months ago, especially with 
plugin version 6.1.0.5001.
Now the new plugin version 6.2.0.5905 is available and it 
unfortunately still has the same problem.
I hoped that the problem could be solved regarding issue 701, but it
does not seem so.

The problem does not allways occur. But if it occurs, then it happens
during the first 5 seconds after the map is already shown.
One has to call a page showing a map in the plugin a few times.
It does not seem that the problem is caused due to any user actions
like moving the map or doing some zoom actions.

An investigation of the problem with IE script debugger showed, that
the problem ist caused due to a communication problem with the plugin.
There is an interface function called a.a.getTermsOfUseX_() which
then fails. Later on a JavaScript function called e.heartbeat() calls 
the interface function j.noOp_() which then returns a problem.
The result is then 'ERR_BRIDGE_OTHER_SIDE_PROBLEM' and the detailed 
message is: 'bad status'

The problem therefore seems to be caused by the plugin, breaking the
communication. 

REPRODUCTION:
The problem occurs on any webpage using the plugin. It was also 
already seen on the page: 
http://www.google.com/earth/explore/products/plugin.html
If this page is called three or for times, at least one of the calls fails, 
after the globe was alreadey displayed showing the attached message.

PLUGIN VERSION:
6.1.0.5001 and also 6.2.0.5905

BROWSER: 
IE8 and IE9  on Windows Vista and also Windows 7

Original issue reported on code.google.com by haas.eur...@gmail.com on 1 Feb 2012 at 3:14

Attachments:

• ErrorMessageToUser.JPG

[GoogleCodeExporter]

Concurr, similar to Issue  771 and 703

Original comment by bw1000@ihug.co.nz on 19 Mar 2012 at 8:00

[GoogleCodeExporter]

I have encountered the same problem.  A refresh seems to fix it, but a lot of 
users won't know to do this, and people will just think the site is broken.

Original comment by man...@gmail.com on 1 Feb 2013 at 3:08

[GoogleCodeExporter]

I have encountered the same problem as well.
Refresh doesn't help.

I am using

pluign 7.1.1.1580
api 1.010
Internet Explorer 8.0.6001.23487

even on this page: http://www.google.com/earth/explore/products/plugin.html

After a few seconds the plugin navigates to either 

http://www.google.com/intl/en-GB/earth/plugin/error.html#error=ERR_BRIDGE_TIMEOU
T&detail=,pluginversion:7.1.1.1580

or

http://www.google.com/intl/en-GB/earth/plugin/error.html#error=ERR_BRIDGE_OTHER_
SIDE_PROBLEM&detail=bad status,pluginversion:7.1.1.1580

Original comment by fraser.c...@gmail.com on 16 May 2013 at 5:20