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0.9.0 rev 548 hangs on missing project from Stanford #274

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
For the last 12 hours, I've had a dozen clients across five machines reporting 
zero PPD while having other work unit data visible. The FAH clients are working 
when viewed locally.  Using F6 to update all clients did not change the zero 
PPD. 

While pondering how to deal with this, I clicked on Tools/Download Projects 
From Stanford because I had never done this before.  Lo and behold, one new 
project (P8034) was added. What was surprising is that within a second HFM 
reset itself and displayed the missing PPD projections. All is now well.

There's a bug in there somewhere, Harlam. How can I help?

Peter

Original issue reported on code.google.com by pskast...@gmail.com on 31 Mar 2012 at 2:13

GoogleCodeExporter commented 9 years ago 
Peter,

In the last 24 hours you should see something like this in the HFM.log file.  
This indicates that the project could not be found in the data cache and HFM 
attempted to update the project data in the background.

[3/31/2012-11:06:12 PM] - Project ID '6990' not found.
[3/31/2012-11:06:12 PM] - Downloading new project data from Stanford...

A project will only trigger this download once in a 24 hour period.  Subsequent 
calls to the project info library for this project number will result in no 
automatic/background download attempt.  This is done to limit the number of 
times users are pinging the psummary page for data.  As you've found, the user 
also has the option to trigger this download manually through the Tools menu, 
but that's a manual option and if Pande Group gets upset with someone manually 
downloading over and over again then that's the user's responsibility, not an 
involuntary action due to use of HFM.

I just tested the background download functionality.  It is working as 
expected.  Actually this really didn't change much vs. v0.6.2.  I am open to 
suggestions about the length of time to wait before a project will retrigger 
the download.  As stated, it's currently 24 hours, but I'm not opposed to 
making it shorter.  Something like 12 or even 6 hours.  What do you think?

Original comment by harlam357 on 1 Apr 2012 at 4:17

GoogleCodeExporter commented 9 years ago

Original comment by harlam357 on 6 May 2012 at 3:30