google-code-export / omnia2droid

Automatically exported from code.google.com/p/omnia2droid
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other: dumpstate warning after Install / second boot #16

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. Install the last Beta with fix (19.01.) Install ok, but on the End there is 
a kernel panic after the message of "done, rebooting now"
2. Boot is ok
3. Warning Message

What is the expected output? What do you see instead?
Complete Boot without that Message. But I see the message
"Dumpstate.sys log is detected. Use *#9900# to copy the log file. Please report 
problem with log to R&D."

What version of the product are you using? On what operating system?
Last Beta (1GB) + Sleep fix.

Please provide any additional information below.
Omnia 2 8 GB WM 6.5.3

Original issue reported on code.google.com by howi...@gmail.com on 19 Jan 2011 at 10:52

GoogleCodeExporter commented 9 years ago
Thanks for reporting.
This is only about the install process, and happens after it's over, during the 
shutdown sequence. Therefore, it shouldn't affect the user's android 
experience. Setting the priority to "low".

Original comment by nathrin...@gmail.com on 20 Jan 2011 at 1:03

GoogleCodeExporter commented 9 years ago

Original comment by elbee1...@gmail.com on 20 Jan 2011 at 8:18

GoogleCodeExporter commented 9 years ago
dumpstate msg can also occur after freeze/crash, a few reboots can solve this, 
otherwise a new Android install by running haret.exe from o2beta folder in My 
Storage.

Original comment by elbee1...@gmail.com on 20 Jan 2011 at 11:19

GoogleCodeExporter commented 9 years ago
same. had to reinstall

Original comment by jjrt1...@gmail.com on 20 Jan 2011 at 11:25

GoogleCodeExporter commented 9 years ago
This warning didn't seem to cause a problem for me, but I find a way to clear 
it without reinstalling Android.

Open the phone, enter *#9900# - You'll enter a dump/log menu.

I wasn't sure which was the option I needed, so I tapped each of the following:

(#1) - 'Run dumpstate/logcat'
(#2) - 'Copy Kernel Log to SD card'
(#3) - 'Copy to SD card'
(#7) - 'Copy RIL log'

Then tap exit. The tool will have made some log-files on your SD card, you can 
ignore these (or if you're confident, delete them).

On next boot the prompt was gone.

Original comment by FactionO...@gmail.com on 20 Jan 2011 at 11:16

GoogleCodeExporter commented 9 years ago
Unfortunately the fix in comment 5 didn't work for me. It happened after a 
crash of Android

Original comment by PeterBro...@gmail.com on 21 Jan 2011 at 10:17

GoogleCodeExporter commented 9 years ago
[deleted comment]
GoogleCodeExporter commented 9 years ago
Well found the fix thanks to quato7906.

Open file manager

Type the file path, by clicking the clip board looking icon, /data/log/ and 
delete the file dumpstate_sys.log

Has to be manully typed in the normal file explorer because of it being a 
hidden folder.

Original comment by PeterBro...@gmail.com on 21 Jan 2011 at 11:03

GoogleCodeExporter commented 9 years ago
I reinstalled to be sure! If this appears again  I believe I ll try Comment 8 
by PeterBro...@gmail.com... 

Anyway, thank you fo the support!

Original comment by andreasv...@gmail.com on 22 Jan 2011 at 7:16

GoogleCodeExporter commented 9 years ago
Just be sure to understand that this warning is not the actual problem. It's 
only providing a log file you can transmit to developers. That file has 
information on the real error that happened. I encourage you to get the file by 
dialing *#9900# and post it here.

Original comment by nathrin...@gmail.com on 23 Jan 2011 at 12:39

GoogleCodeExporter commented 9 years ago

Original comment by elbee1...@gmail.com on 25 Jan 2011 at 11:26

GoogleCodeExporter commented 9 years ago
"Dumpstate.sys log is detected" mostly disappears after some minutes so no need 
to reinstall, but *#9900# will still work to dump logs. 

Original comment by elbee1...@gmail.com on 28 Jan 2011 at 2:34

GoogleCodeExporter commented 9 years ago
had this also in beta2 after trying to download something from market place
just hanged , rebooted , faced with that error ( will boot after couple of sec 
warning)

Original comment by jjrt1...@gmail.com on 12 Feb 2011 at 1:48

GoogleCodeExporter commented 9 years ago
As Nathrider said, this message will come up at every boot if a dumpstate file 
is found but the boot will continue fine.

 Once the file has been copied to SDcard using the menu resulting from dialling *#9900# it wont reappear until you have another phone crash!

Original comment by vabb...@gmail.com on 12 Feb 2011 at 2:15