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Could not convert document - when uploading .odt file #93

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
Version of OOo2GD: 2.3.1
Version of Java: 1.6.0_24-b07
Operating System: Windows 7 Home Premium
Version of OO.org: 3.3.1
Is OO.org using Sun Java?: Yes

What steps will reproduce the problem?
1. Open a document in .odt format
2. Click on upload, with correct username and password
3. You will get the error  "Could not convert document."

What is the expected output? What do you see instead?
Expect document to be uploaded successfully. 
Instead, a dialog box appear with error "Could not convert document."

Please provide any additional information below.

From error log:

com.google.gdata.util.InvalidEntryException: Could not convert document.
<errors 
xmlns='http://schemas.google.com/g/2005'><error><domain>GData</domain><code>Inva
lidEntryException</code><internalReason>Could not convert 
document.</internalReason></error></errors>

    at com.google.gdata.client.http.HttpGDataRequest.handleErrorResponse(HttpGDataRequest.java:558)
    at com.google.gdata.client.http.GoogleGDataRequest.handleErrorResponse(GoogleGDataRequest.java:543)
    at com.google.gdata.client.http.HttpGDataRequest.checkResponse(HttpGDataRequest.java:536)
    at com.google.gdata.client.http.HttpGDataRequest.execute(HttpGDataRequest.java:515)
    at com.google.gdata.client.http.GoogleGDataRequest.execute(GoogleGDataRequest.java:515)
    at com.google.gdata.client.media.MediaService.insert(MediaService.java:390)
    at org.openoffice.gdocs.util.GoogleDocsWrapper.uploadFile(GoogleDocsWrapper.java:170)
    at org.openoffice.gdocs.util.GoogleDocsWrapper.upload(GoogleDocsWrapper.java:114)
    at org.openoffice.gdocs.ui.dialogs.UploadDialog$9.run(UploadDialog.java:499)
    at java.lang.Thread.run(Unknown Source)

Original issue reported on code.google.com by han...@elegant-solutions.com on 22 Apr 2011 at 7:38

GoogleCodeExporter commented 9 years ago 
Same problem but with normal .xls files. Some of them work some not. (system: 
windows 2003 server R2)

Original comment by ch...@c-64.mobi on 9 May 2011 at 6:36

GoogleCodeExporter commented 9 years ago 
Can anybody attach to this issue at least one xls which cannot be uploaded?
Please without any confidential data :-)

Original comment by przeme...@gmail.com on 9 May 2011 at 8:38

GoogleCodeExporter commented 9 years ago 
can I email it to you?

Original comment by ch...@c-64.mobi on 9 May 2011 at 10:23

GoogleCodeExporter commented 9 years ago 
Of course, you may find my e-mail on http://www.przemelek.pl/kontakt

Original comment by przeme...@gmail.com on 9 May 2011 at 10:24

GoogleCodeExporter commented 9 years ago 
Hi,

I am running into the same issue.

I have a script (python) that uploads files to Google Docs.  After going 
through these errors a few times, I have set it in a loop so that if it fails 
to upload the file, then it retries ... 3 times.

The interesting thing is that I am uploading all files as binary files (no 
conversion), and Google will give me an InvalidEntryException error "Could not 
convert document."  Why is is even trying to convert?  I have the parameter set 
convert=false parameter.

The log files show that if it fails in the first attempt, then the same file 
may get uploaded in the second or third attempt (some of them fail even after 3 
tries).  Those that fail, if I upload them separately, then they get uploaded 
just fine.

For example this is a portion of the log file (I have changed some dir/file 
names):

2011-06-07 17:26:13,657 5832 / Thread4    - File_Uploads DEBUG    Uploading 
file d:\sh2\Marie\HR\Corporate EEs\somedir\somefilename.tif bytes: 
0-110947/110948
2011-06-07 17:26:28,717 5832 / Thread4    - File_Uploads INFO     Server 
responded with: 400, <errors 
xmlns='http://schemas.google.com/g/2005'><error><domain>GData</domain><code>Inva
lidEntryException</code><internalReason>Could not convert 
document.</internalReason></error></errors>
2011-06-07 17:26:28,719 5832 / Thread4    - File_Uploads ERROR    Server 
responded with: 400, <errors 
xmlns='http://schemas.google.com/g/2005'><error><domain>GData</domain><code>Inva
lidEntryException</code><internalReason>Could not convert 
document.</internalReason></error></errors>
Traceback (most recent call last):
  File "main.py", line 743, in vUploadDoc
    entry1 = uploader.UploadChunk(start_byte, uploader.file_handle.read(uploader.chunk_size))
  File "C:\Python27\lib\site-packages\gdata\client.py", line 993, in upload_chunk
    raise error
RequestError: Server responded with: 400, <errors 
xmlns='http://schemas.google.com/g/2005'><error><domain>GData</domain><code>Inva
lidEntryException</code><internalReason>Could not convert 
document.</internalReason></error></errors>

I see these kinds of errors in .doc files, .xls files, .tif files, .gif files, 
.htm files, .js files ...

Why would it even try to convert a .tif or a .gif file?  And yes, I am setting 
the correct "DocType" image/gif or image/tif (or tiff) ...

Someone please fix this nightmare.

Ss

Original comment by sandips...@vthrive.com on 8 Jun 2011 at 2:53

GoogleCodeExporter commented 9 years ago 
here's some more ...

I had the program running with 6 threads.

And I had set httplib in the debug mode (so that I can see everything on 
stdout).

Any ways, where I get an "InvalidEntryException" in one thread and look at the 
log, I have 6 consecutive errors .... most likely an error in all 6 threads at 
the same time (when I look at the individual thread log files, I see errors in 
4 out of 6 of them at around the same time (2011-06-08 00:53:33,805) ... all 
the errors are around 00:53:33 - 00:53:35.  Since things run so fast it is 
difficult to correlate these without more debugging ... but I am pretty sure 
that  its the same errors.

reply: 'HTTP/1.1 400 Bad Request\r\n'
header: Server: Upload Server Built on Jun 6 2011 12:48:11 (1307389691)
header: Content-Type: application/vnd.google.gdata.error+xml
header: Date: Wed, 08 Jun 2011 07:53:24 GMT
header: Pragma: no-cache
header: Expires: Fri, 01 Jan 1990 00:00:00 GMT
header: Cache-Control: no-cache, no-store, must-revalidate
header: Content-Length: 189
reply: 'HTTP/1.1 503 Service Unavailable\r\n'
header: Content-Type: application/vnd.google.gdata.error+xml
header: Date: Wed, 08 Jun 2011 07:53:30 GMT
header: Expires: Wed, 08 Jun 2011 07:53:30 GMT
header: Cache-Control: private, max-age=0
header: X-Content-Type-Options: nosniff
header: X-Frame-Options: SAMEORIGIN
header: X-XSS-Protection: 1; mode=block
header: Server: GSE
header: Transfer-Encoding: chunked
reply: 'HTTP/1.1 400 Bad Request\r\n'
header: Server: Upload Server Built on Jun 6 2011 12:48:11 (1307389691)
header: Content-Type: application/vnd.google.gdata.error+xml
header: Date: Wed, 08 Jun 2011 07:53:31 GMT
header: Pragma: no-cache
header: Expires: Fri, 01 Jan 1990 00:00:00 GMT
header: Cache-Control: no-cache, no-store, must-revalidate
header: Content-Length: 189
reply: 'HTTP/1.1 503 Service Unavailable\r\n'
header: Content-Type: application/vnd.google.gdata.error+xml
header: Date: Wed, 08 Jun 2011 07:53:33 GMT
header: Expires: Wed, 08 Jun 2011 07:53:33 GMT
header: Cache-Control: private, max-age=0
header: X-Content-Type-Options: nosniff
header: X-Frame-Options: SAMEORIGIN
header: X-XSS-Protection: 1; mode=block
header: Server: GSE
header: Transfer-Encoding: chunked
reply: 'HTTP/1.1 503 Service Unavailable\r\n'
header: Content-Type: application/vnd.google.gdata.error+xml
header: Date: Wed, 08 Jun 2011 07:53:34 GMT
header: Expires: Wed, 08 Jun 2011 07:53:34 GMT
header: Cache-Control: private, max-age=0
header: X-Content-Type-Options: nosniff
header: X-Frame-Options: SAMEORIGIN
header: X-XSS-Protection: 1; mode=block
header: Server: GSE
header: Transfer-Encoding: chunked
reply: 'HTTP/1.1 503 Service Unavailable\r\n'
header: Content-Type: application/vnd.google.gdata.error+xml
header: Date: Wed, 08 Jun 2011 07:53:34 GMT
header: Expires: Wed, 08 Jun 2011 07:53:34 GMT
header: Cache-Control: private, max-age=0
header: X-Content-Type-Options: nosniff
header: X-Frame-Options: SAMEORIGIN
header: X-XSS-Protection: 1; mode=block
header: Server: GSE
header: Transfer-Encoding: chunked

If I am to guess, then all 6 threads are connected to the same instance of an 
"upload server" (one of the header lines that comes back is 
"header: Server: Upload Server Built on Jun 6 2011 12:48:11 (1307389691)"
).  If that instance goes down, or has an error, then all threads connected to 
that get an error, and they have to restart.

Interestingly enough, the thread that got the error "InvalidEntryException", 
when it sent the request to create that file (i.e. the 'Entry' was sent), the 
server responded with 'HTTP OK', and the logs show that the data to upload was 
also sent.  When the instance goes down, I get a "HTTP/1.1 400 Bad Request" 
'after' the data was sent ... implying that there was nothing wrong with the 
'Entry' per se.

Ss

Original comment by sandips...@vthrive.com on 8 Jun 2011 at 5:44

GoogleCodeExporter commented 9 years ago 
OK, but what those 2 last comments have common with OOo2GD?
Problems with OOo2GD was caused by this that Google Docs wasn't able to convert 
documents into its internal format. If XLS was sent as ODS it worked in most 
cases.

Original comment by przeme...@gmail.com on 8 Jun 2011 at 6:20

GoogleCodeExporter commented 9 years ago 
OK - my apologies for posting that in the OOo2GD forum.

Ss

Original comment by sandips...@vthrive.com on 21 Jun 2011 at 12:26