google-code-export / ords

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Attempting to import a large SQL dump into ORDS results in a 'You are not authorised to go there!' message #624

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. Try to import a large SQL dump into ORDS - e.g. OxRep
2. Select the file and click 'upload'
3. Watch the system grind around for a while without the screen changing
3. Receive the error 'You are not authorised to go there!'

What is the expected output? What do you see instead?
I expected the database would upload

Please use labels and text to provide additional information.
This is in staging 1.0.8 - 4125

Attempting to do the same thing in App 1.0.7 - 4062
generates the error message 'General processing error. Please contact support.'

Original issue reported on code.google.com by jajwil...@gmail.com on 3 Mar 2015 at 5:23

GoogleCodeExporter commented 9 years ago
This issue is caused by a hard-coded file size limit (500mb) being exceeded; 
the error message for the user needs to say instead something along the lines 
of "This file is larger than the current upload limit for SQL files. Please 
contact support to arrange for this file to be imported".

Original comment by scott.br...@gmail.com on 4 Mar 2015 at 10:42

GoogleCodeExporter commented 9 years ago
Can we increase the size limit to 1GB now that the service is live?
Then pass this issue on to Meriel so that she can edit the error message that 
the user is send.

Original comment by jajwil...@gmail.com on 4 Mar 2015 at 10:47

GoogleCodeExporter commented 9 years ago
I think having some sort of upload limit is probably a good thing, it just 
needs a more sensible error message for the user.

For actually raising the limit, see related issue 625

Original comment by scott.br...@gmail.com on 4 Mar 2015 at 10:50

GoogleCodeExporter commented 9 years ago
I think the upload issue is now being looked at in #625 - but we're left with 
the long period of the system grinding around without giving any indication 
that things are happening, plus the odd error message if something does go 
wrong.

Could we display a 'processing' message as soon as somebody clicks the 'upload' 
button (provided there isn't a valid file selected)?

Original comment by jajwil...@gmail.com on 5 Mar 2015 at 4:33