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Live TV airing is getting extended and flagged as a manual recording #331

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. Not sure what the 100% reproducible case is, but this happened for all 4 NFL 
playoff games this weekend (and I've seen it happen once or twice in the past 
couple of weeks as well)
2. Began watching NFL playoff game live
3. Noticed that the NFL game was flagged as a manual recording (but not by me)
4. At the end of the game, I could not cancel the recording. I tried removing 
the manual flag several times to stop the recording, but SRE kept putting it 
back on.

What is the expected output? What do you see instead?
Expected SRE to not monitor or extend the recording. Instead, SRE monitored the 
recording and extended it to the default 4 hours. Once in this state, I could 
not cancel the recording until the 4 hours had past.

What version of the product are you using? On what operating system?
Latest. Windows XP.

Please provide any additional information below.

Here is the entry in the log from the start NYG/ATL game today. Seems like 
because the teams were unrecognized, the default padding kicked in even though 
the game should not have been monitored:

2012-01-08 12:58:29,862 INFO : 18457164/FOX NFL Sunday: Monitor disabled 
because it is an unmonitored event.
2012-01-08 13:00:00,596 WARN : 18457104/NFL Football: Error from web service; 
applied default padding.
2012-01-08 13:02:00,252 WARN : 18457104/NFL Football: Error from web service; 
safety measures already applied.
2012-01-08 13:04:00,299 WARN : 18457104/NFL Football: Error from web service; 
safety measures already applied.
2012-01-08 13:06:00,221 WARN : 18457104/NFL Football: Error from web service; 
safety measures already applied.

And every time I tried to manually stop the recording, SRE kicked back in with 
a message like this:
2012-01-08 16:50:11,940 WARN : 18457104/NFL Football: Error from web service; 
applied default padding.
2012-01-08 16:50:12,393 WARN : 18457104/NFL Football: Error from web service; 
applied default padding.

Original issue reported on code.google.com by Christin...@gmail.com on 9 Jan 2012 at 3:46

GoogleCodeExporter commented 9 years ago
What was the episode name for the airing(s)?  Was it like "Teams TBA" or 
something like that?

Original comment by de...@battams.ca on 9 Jan 2012 at 3:53

GoogleCodeExporter commented 9 years ago
This report brought about two separate bugs; issue 332 and issue 333 opened for 
the separate issues.  Marking this issue as a duplicate of 333; I've CC'd you 
on those two issue tickets instead; unstar them if you don't want the 
notifications.

Original comment by de...@battams.ca on 9 Jan 2012 at 4:05