google-code-export / sandy-disaster-recovery

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Automatic Reminders for Old Work Orders #171

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
The system should send automatic periodic reminders to organization points of 
contact for claimed work orders that have not been updated/modified in X days.

The reminders might say something like, "you haven't updated work order A4230 
in 23 days.  If the work order is done, do X.  If you don't have the capacity, 
please unclaim the work order by doing Y.

The Global and Incident Admins may set the reminder period, and the HTML 
content of the reminder emails: See Issue 165, comment 2, and Issue 166, 
comment 3.

Reminder emails templates are connected to each Incident, and are not 

This issue is distantly related to Issue 170.

Original issue reported on code.google.com by v...@aarontitus.net on 31 Jan 2013 at 3:02

GoogleCodeExporter commented 9 years ago
The HTML template email should allow the Admin to include dynamic elements such 
as:
* Work Order number(s)
* Links directly to the work order(s) on the map.  (See Issue 71).
* Name, address, and phone number of resident(s).
* Person assigned/ Assigned person's phone number or email (if included).

Original comment by v...@aarontitus.net on 31 Jan 2013 at 3:14