search

google / google-authenticator

Open source version of Google Authenticator (except the Android app)
Apache License 2.0
5.2k stars 966 forks source link

Google Authenticator message: Barcode scanner is not available now, while Duo Mobile and Authy could scan the barcode #582

Closed trietptm closed 7 years ago

trietptm commented 7 years ago

I'm using Google Authenticator version 4.74 in Nexus 9 Android 7.1.1 and Google Authenticator could not scan a barcode with the message: "Barcode scanner is not available now" while Duo Mobile and Authy could scan the barcode smoothly for 2FA.

ThomasHabets commented 7 years ago

https://github.com/google/google-authenticator-android/issues/53

trietptm commented 7 years ago

@ThomasHabets , I have already installed https://play.google.com/store/apps/details?id=com.google.zxing.client.android .

georgehank commented 7 years ago

Google Search for this message brought me here. Sweet, it's closed. Strange how that doesn't fix it.

ThomasHabets commented 7 years ago

@georgehank please actually read bugs before commenting.

1) You're commenting on the wrong project 2) There is a link right there to the still open bug with the right project. It was no accident that I closed right after linking. 3) The bug is even marked as duplicate AND invalid.

CJBS commented 6 years ago

I installed Google Authenticator (Android M), and the first time I attempted to scan a barcode, I got this error. I reset the device, and then tried again, at which point it prompted for camera permission. After granting this, it worked.

johndunne commented 6 years ago

Keep your finger on the app, and when the menu appears, tap 'App Info'. Then go into permissions. You'll likely see the Camera permissions is unchecked. Check it and all things are good again.

rolfschr commented 5 years ago

Used a similar approach as CJBS. Disabled permissions and re-enabled them after prompt.

IrvineMadula commented 4 years ago

To solve this problem;

on both the Google Authenticator App and the Bar-code Scanner App, _go to setting-apps-(and for both these two apps) allow/give ALLLL the available permissions "TO ONLY THESE TWO APPS", try scanning again, it should work. if it worked, you can go back and remove those Permissions, it will still work just fine, unless you want to scan ANOTHER barcode AGAIN, then just repeat as above.

samthebest commented 4 years ago

This worked for me https://support.google.com/accounts/thread/32502574?hl=en

grebulon commented 4 years ago

In my case it was Firefox mobile browser that somehow caused this. Fixed it by going to Firefox mobile Settings -> Accessibility, and turning off the "QR code reader" setting.