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google / google-authenticator

Open source version of Google Authenticator (except the Android app)
Apache License 2.0
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Broke my phone (Cant use authenticator now) #670

Open yaloswog opened 5 years ago

yaloswog commented 5 years ago

I broke my phone today, completely shattered as it fell on cement. I can no longer login to anything that needs my authenticator. What are my options?

Thanks

ngie-eign commented 5 years ago

I broke my phone today, completely shattered as it fell on cement. I can no longer login to anything that needs my authenticator. What are my options?

Use your recovery codes or other alternative authenticator applications to login :/? google-authenticator doesn't have backup support, unlike Authy.

yaloswog commented 5 years ago

I broke my phone today, completely shattered as it fell on cement. I can no longer login to anything that needs my authenticator. What are my options?

Use your recovery codes or other alternative authenticator applications to login :/? google-authenticator doesn't have backup support, unlike Authy.

How would i fix this on my accounts attached?

ngie-eign commented 5 years ago

How would i fix this on my accounts attached?

It depends on the accounts, but you may or may not be able to generate recovery codes with whatever services you were using google-authenticator with. Example (Facebook).

You're likely going to have to get in touch with the systems administrators, if you don't have access, and prove your identity via some other way.