search

google / google-authenticator

Open source version of Google Authenticator (except the Android app)
Apache License 2.0
5.19k stars 966 forks source link

It says I’m set up even tho this is a neew #672

Closed bugmen13 closed 5 years ago

bugmen13 commented 5 years ago

Damn device . I exchanged my devices at apple store for new phone same model I can not set up the app bc it showing still active on some other devices?

ThomasHabets commented 5 years ago

what?

bugmen13 commented 5 years ago

I got a new iPhone and I can’t sign in to my Gsuite on business account bc 1 the calls are not coming thru for 2fA and the app says to get a code from the google auth app how is that even possible I didn’t set up on this phone yet

On Tue, Apr 9, 2019 at 5:34 AM Thomas Habets notifications@github.com wrote:

Closed #672 https://github.com/google/google-authenticator/issues/672.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/google/google-authenticator/issues/672#event-2262233924, or mute the thread https://github.com/notifications/unsubscribe-auth/AvJAitsP4-wuaJmGOnDocu0oI5YWU8HUks5vfF65gaJpZM4ckBmx .

-- null

ThomasHabets commented 5 years ago

If you don't have access to your current OTP generator (your old phone) then this is an account recovery problem.

Maybe https://accounts.google.com/signin/recovery can help.

This github repo can't help with account recovery.