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google / google-authenticator

Open source version of Google Authenticator (except the Android app)
Apache License 2.0
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iOS App Crashes Instantly on 14.2 #713

Open bencalegari opened 3 years ago

bencalegari commented 3 years ago

Describe the bug When starting the app on iOS 14.2 it shows the authenticator logo page with the white background then crashes instantly.

To Reproduce Steps to reproduce the behavior:

  1. On iOS 14.2 tap to open Google Authenticator
  2. See error

Expected behavior The app should load.

Smartphone (please complete the following information):

This means I can't access a ton of stuff I use for work, so it's pretty high priority for me. I understand I took the risk by using a beta OS, however.

helios4281 commented 3 years ago

any updates on the status of this? or any work around to make it work?

bencalegari commented 3 years ago

Yes, found it on Reddit but forgot to post it here. 😅

Delete and reinstall the app. Like most people I assumed this would remove my auth tokens but it didn’t. ¯\(ツ)/¯

andrew-knott commented 3 years ago

Yep, delete and re-install.

gurpreetz commented 3 years ago

Alternatively, just "offload" the app, and then re-install it.

jinliming2 commented 3 years ago

Go to Settings - General - iPhone Storage - Authenticator - Offload App，then tap Reinstall App.

This works for me, data not lost.

Yokomoko commented 3 years ago

Go to Settings - General - iPhone Storage - Authenticator - Offload App，then tap Reinstall App.

This works for me, data not lost.

This has worked for me too, nice one!!

irisdemented commented 3 years ago

Go to Settings - General - iPhone Storage - Authenticator - Offload App，then tap Reinstall App.

This works for me, data not lost.

This worked for me too! Thanks for the hot tip.