google / google-authenticator

Open source version of Google Authenticator (except the Android app)
Apache License 2.0
5.17k stars 966 forks source link

AUthenticator has stopped - error on startup #720

Closed flutteruser closed 3 years ago

flutteruser commented 3 years ago

My phone (Android) shutdown due to battery getting to 0% in the night. After charging it, currently two apps do not work - whatsapp and google authenticator.

authenticator exception is SQLLite cannot open db.

Stack trace seems to indicate Failed to get file status data/user/0/..authenticator2/databases/databases. Fails after 3 tries.

Restart of phone - did not help Cleared data and data cache - did not help Uninstalled and installed app - did not help

Any other solutions i can try?

ThomasHabets commented 3 years ago

Sounds like data corruption on the storage. I think the data itself is not recoverable. I'm surprised clearing data and cache didn't make it come back. Sorry, don't know. This sounds like more of a general Android question, so probably better for some stackexchange site.