search

google / physical-web

The Physical Web: walk up and use anything
http://physical-web.org
Apache License 2.0
5.99k stars 665 forks source link

Nearby Notifications stopped working since 1.July #942

Closed fdietz closed 6 years ago

fdietz commented 6 years ago

Hi all,

first of all sorry for posting this here, but the "official Nearby mailing list" (https://groups.google.com/forum/#!forum/google-context-apis/join) as linked on https://developers.google.com/nearby/ is not available anymore it seems.

Since 1. July our Nearby Notifications are not being delivered anymore. Physical Web Notifications still work though.

We can still see that the Google Indexer is making requests to our destination URLs, but no Nearby notifications appear on our phones.

We haven't changed anything from our side and suspect a change from Google.

Has anyone noticed the same behaviour?

If this is not the right place to ask these questions, can you please forward me to a more appropriate channel instead?

Thanks in advance, -Frederik Dietz

CTO - nrbyXmedia GmbH

ferencbrachmann commented 6 years ago

Dear Frederik, please submit your bug report here: https://github.com/google/physical-web/wiki/Taking-a-Nearby-Bug-Report

pm4u2018 commented 6 years ago

If the notification works in debug mode then what does that mean?

fdietz commented 6 years ago

Thanks @ferencbrachmann!

I have some good news: Notifications work again!

But, it is sad that they stopped working for 3 days with no information why.

And again: We didn't change anything from our side. We use Google's Nearby App only.

Has anyone here had similar experiences? What did you did in this case? Would it still make sense to open a bug report?

ferencbrachmann commented 6 years ago

@fdietz Things like this are sometimes reported but are isolated as far as I remember. You really should consult with the Nearby people as it could easily have been an isolated issue in Europe / Germany or only connected to your account. We got no reports from our customers but 99% of them use Eddystone-URL that had no issues.

fdietz commented 6 years ago

Thank you so much. Will do that!