In App Review only shows up once

[pedromgdo]

I can only get the review prompt to show up once, even when in internal test track, in order for it to show up again I need to clear data and cache of the Google Play Store. Things I've tried:

• Restarting the app
• Updating to the latest In App Review version
• Other accounts which were also in the internal test track

None of these worked, any solutions to this problem?

[pedromgdo]

A bit of extra information about things I've tried these past few days that could give a starting point to someone facing the same issue:

• Popup works every time in the Internal App Sharing, submit button is greyed out since it wasn't downloaded from the store.
• Clearing storage and cache from Google Play makes the review appear once, but it doesn't have the correct settings, even though it was downloaded though the internal test track, the comment is tagged as optional, and when trying to publish said review, either including the comment or not, it always gives the following error: DF-DFERH-01 Server Error
• I've also tried multiple versions of this plugin, mainly 1.6.1, 1.7.0, and 1.8.0, without success on any of them (I did update proguard every time).
• I also tried resolving dependencies with other versions of the External Dependencies Manager, .172 and .174, both without success.
• I've tried another account also included in the internal test track, didn't work
• On another game I published, the In-App Review works as intended, I'm using the exact same code, so it's not because of that.
• I've been waiting for a reply from support for over a month now with no reply, so I can't be sure if this is a bug with the plugin or Google itself.

If anyone has any insights on what the issue could be or new things to try at this point, I'm willing to do anything, I want to release my game, but I'm unable to because of this.

[indiecore]

Something is definitely wrong with whatever is supposed to be allowing the in app review to trigger without quota on the internal test track. It simply does not work, you will see the review once, then it will quota you.

To get around this I've been using the Internal App Testing feature which seems to ignore the quota correctly.

https://support.google.com/googleplay/android-developer/answer/9844679?hl=en

This all works as expected for a user, you see it once, interact with it and then get quota'd as expected.

[DomWill]

I'm having the same issue too with only seeing the popup once. Google Review SDK 1.8.1 Unity 2021.3.7f1.

[Sven-vh]

Having the same issue too. New Device and a fresh Google account. Only seeing the pop-up once. Restarting the app doesn't work. The only way for it to show up again is to clear data and cache of the Google Play Store like Pedromgdo said.

Google Review SDK 1.8.1 Unity 2021.3.25f1