google / site-kit-wp

Site Kit is a one-stop solution for WordPress users to use everything Google has to offer to make them successful on the web.
https://sitekit.withgoogle.com
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e.keys is null dashboard error #6084

Closed jamesozzie closed 1 year ago

jamesozzie commented 2 years ago

Bug Description

One user in the support forums reported the below error on the SK dashboard. This is the third occurrence of this error, although the initial 2 support topics were closed with no response from the users who reported.

e.keys is null

    in SearchConsoleStats
    in div
    in div
    in Widget
    in WithWidgetSlug(Widget)
    in SearchFunnelWidget
    in WidgetRenderer
    in div
    in Cell
    in WidgetCellWrapper
    in div
    in Row
    in div
    in div
    in Grid
    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardMainApp
    in DashboardEntryPoint
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root<code></code>

The following console error appears on the same page, with object data included:

Browser console errors ``` TypeError: e.keys is null v https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-modules-search-console-f6257d9ea65cda637f7b.js:11 v https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-modules-search-console-f6257d9ea65cda637f7b.js:11 SearchConsoleStats https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-modules-search-console-f6257d9ea65cda637f7b.js:40 Ih https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 wi https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 ga https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Zj https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Lj https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Br https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 unstable_runWithPriority https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Mr https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Br https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 zr https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Rg https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Sh https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 n https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 googlesitekit-vendor-13b3f811b13d18cd1a54.js:7:746961 Caught an error: TypeError: e.keys is null v https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-modules-search-console-f6257d9ea65cda637f7b.js:11 v https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-modules-search-console-f6257d9ea65cda637f7b.js:11 SearchConsoleStats https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-modules-search-console-f6257d9ea65cda637f7b.js:40 Ih https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 wi https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 ga https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Zj https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Lj https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Br https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 unstable_runWithPriority https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Mr https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Br https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 zr https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Rg https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Sh https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 n https://jollytamilchat.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-13b3f811b13d18cd1a54.js:7 Object { componentStack: "\n in SearchConsoleStats\n in div\n in div\n in Widget\n in WithWidgetSlug(Widget)\n in SearchFunnelWidget\n in WidgetRenderer\n in div\n in Cell\n in WidgetCellWrapper\n in div\n in Row\n in div\n in div\n in Grid\n in WidgetAreaRenderer\n in div\n in WidgetContextRenderer\n in DashboardMainApp\n in DashboardEntryPoint\n in RestoreSnapshots\n in ErrorHandler\n in ThemeProvider\n in StrictMode\n in Root" } googlesitekit-main-dashboard-ed6d795717e4b7d1e1ec.js:15:5670 ```
Users Site Health information ### wp-core ### version: 6.0.3 site_language: en_US user_language: en_US timezone: +00:00 permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 2 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/jollytamilchat.com/public_html wordpress_size: 214.23 MB (224641226 bytes) uploads_path: /var/www/jollytamilchat.com/public_html/wp-content/uploads uploads_size: 22.42 MB (23512122 bytes) themes_path: /var/www/jollytamilchat.com/public_html/wp-content/themes themes_size: 31.98 MB (33529624 bytes) plugins_path: /var/www/jollytamilchat.com/public_html/wp-content/plugins plugins_size: 326.04 MB (341875290 bytes) database_size: 37.02 MB (38813696 bytes) total_size: 631.69 MB (662371958 bytes) ### wp-dropins (1) ### advanced-cache.php: true ### wp-active-theme ### name: JNews (jnews) version: 10.8.0 author: Jegtheme author_website: http://jegtheme.com/ parent_theme: none theme_features: core-block-patterns, widgets-block-editor, menus, automatic-feed-links, title-tag, post-thumbnails, align-wide, customize-selective-refresh-widgets, post-formats, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, auto-load-next-post, editor-styles, editor-style, widgets theme_path: /var/www/jollytamilchat.com/public_html/wp-content/themes/jnews auto_update: Disabled ### wp-themes-inactive (3) ### Twenty Twenty: version: 2.0, author: the WordPress team, Auto-updates disabled Twenty Twenty-One: version: 1.6, author: the WordPress team, Auto-updates disabled Twenty Twenty-Two: version: 1.2, author: the WordPress team, Auto-updates disabled ### wp-mu-plugins (1) ### Health Check Troubleshooting Mode: author: (undefined), version: 1.8.0 ### wp-plugins-active (52) ### Advanced Ads: version: 1.37.1, author: Thomas Maier, Advanced Ads GmbH, Auto-updates enabled AMP: version: 2.3.0, author: AMP Project Contributors, Auto-updates enabled AnyWhere Elementor Pro (Premium): version: 2.25.3, author: WP Vibes, Auto-updates enabled Argus | Discord WordPress Plugin: version: 5.0.1, author: Nicolay Petrovich, Auto-updates enabled Autoptimize: version: 3.1.3, author: Frank Goossens (futtta), Auto-updates enabled Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates enabled Code Snippets: version: 3.2.1, author: Code Snippets Pro, Auto-updates enabled Elementor: version: 3.7.8, author: Elementor.com, Auto-updates enabled Elementor Pro: version: 3.7.7, author: Elementor.com, Auto-updates enabled Health Check & Troubleshooting: version: 1.5.0, author: The WordPress.org community, Auto-updates enabled JetElements For Elementor: version: 2.6.7, author: Crocoblock, Auto-updates enabled JNews - AMP Extender: version: 10.0.3, author: Jegtheme, Auto-updates enabled JNews - Auto Load Next Post: version: 10.0.3, author: Jegtheme, Auto-updates enabled JNews - Bookmark: version: 10.0.1, author: Jegtheme, Auto-updates enabled JNews - Breadcrumb: version: 10.0.1, author: Jegtheme, Auto-updates enabled JNews - Detail Category Customizer: version: 10.0.1, author: Jegtheme, Auto-updates enabled JNews - Essential: version: 10.0.7, author: Jegtheme, Auto-updates enabled JNews - Food Recipe: version: 10.0.2, author: Jegtheme, Auto-updates enabled JNews - Frontend Submit: version: 10.0.2, author: Jegtheme, Auto-updates enabled JNews - Frontend Translation: version: 10.1.1, author: Jegtheme, Auto-updates enabled JNews - Gallery: version: 10.0.2, author: Jegtheme, Auto-updates enabled JNews - Gutenberg: version: 10.0.1, author: Jegtheme, Auto-updates enabled JNews - Instagram Feed: version: 10.0.0, author: Jegtheme, Auto-updates enabled JNews - JSON-LD: version: 10.0.2, author: Jegtheme (latest version: 10.0.3), Auto-updates enabled JNews - Like: version: 10.0.0, author: Jegtheme, Auto-updates enabled JNews - Meta Header: version: 10.0.3, author: Jegtheme, Auto-updates enabled JNews - Podcast: version: 10.0.3, author: Jegtheme, Auto-updates enabled JNews - Push Notification: version: 10.0.1, author: Jegtheme, Auto-updates enabled JNews - Review: version: 10.0.2, author: Jegtheme (latest version: 10.0.3), Auto-updates enabled JNews - Social Login: version: 10.0.3, author: Jegtheme, Auto-updates enabled JNews - Social Share: version: 10.0.5, author: Jegtheme, Auto-updates enabled JNews - Split: version: 10.0.3, author: Jegtheme (latest version: 10.0.4), Auto-updates enabled JNews - Subscribe to Download: version: 10.0.1, author: Jegtheme, Auto-updates enabled JNews - Tiktok Feed: version: 10.0.0, author: Jegtheme, Auto-updates enabled JNews - Video: version: 10.0.6, author: Jegtheme, Auto-updates enabled JNews - View Counter: version: 10.0.5, author: Jegtheme, Auto-updates enabled JNews - Weather: version: 10.0.4, author: Jegtheme, Auto-updates enabled JNews - Webstories: version: 10.0.1, author: Jegtheme, Auto-updates enabled OneSignal Push Notifications: version: 2.3.2, author: OneSignal, Auto-updates enabled Premium Addons for Elementor: version: 4.9.36, author: Leap13, Auto-updates enabled Premium Addons PRO: version: 2.8.12, author: Leap13, Auto-updates enabled Site Kit by Google: version: 1.86.0, author: Google, Auto-updates enabled SmartCrawl Pro: version: 3.2.1, author: WPMU DEV, Auto-updates enabled Ultimate Addons for Elementor: version: 1.36.12, author: Brainstorm Force, Auto-updates enabled Web Stories: version: 1.25.1, author: Google (latest version: 1.26.0), Auto-updates enabled weLaunch Framework: version: 1.0.12, author: weLaunch.io, Auto-updates enabled WordPress Importer: version: 0.8, author: wordpressdotorg, Auto-updates enabled WordPress TotalDesk: version: 1.7.26.1, author: weLaunch, Auto-updates enabled WP MAPS PRO: version: 5.3.3, author: flippercode, Auto-updates enabled WPMU DEV Dashboard: version: 4.11.17, author: WPMU DEV, Auto-updates enabled WP Rocket: version: 3.12.1, author: WP Media, Auto-updates disabled wptools: version: 3.41, author: Bill Minozzi, Auto-updates enabled ### code-snippets (5) ### snippet-1: name: Make upload filenames lowercase, scope: global, modified: 2022-10-27 20:03:08, tags: [sample, media] snippet-2: name: Disable admin bar, scope: front-end, modified: 2022-10-27 20:03:08, tags: [sample, admin-bar] snippet-3: name: Allow smilies, scope: global, modified: 2022-10-27 20:03:08, tags: [sample] snippet-4: name: Current year, scope: content, modified: 2022-10-27 20:03:08, tags: [sample, dates] snippet-5: name: delay post fix , scope: global, modified: 2022-10-27 20:37:10 ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1691 imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org imagick_version: 3.7.0 file_uploads: File uploads is turned off post_max_size: 200M upload_max_filesize: 200M max_effective_size: 200 MB max_file_uploads: 200 imagick_limits: imagick::RESOURCETYPE_AREA: 122 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 768 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: 2.3.3 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.55.0 ### wp-server ### server_architecture: Linux 5.15.0-52-generic x86_64 httpd_software: nginx/1.23.1 php_version: 7.4.32 64bit php_sapi: fpm-fcgi max_input_variables: 1000 time_limit: 300 memory_limit: 256M max_input_time: 600 upload_max_filesize: 200M php_post_max_size: 200M curl_version: 7.81.0 OpenSSL/3.0.2 suhosin: false imagick_availability: true pretty_permalinks: true ### wp-database ### extension: mysqli server_version: 10.6.10-MariaDB-1:10.6.10+maria~ubu2204 client_version: mysqlnd 7.4.32 max_allowed_packet: 16777216 max_connections: 151 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/jollytamilchat.com/public_html/wp-content WP_PLUGIN_DIR: /var/www/jollytamilchat.com/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### google-site-kit ### version: 1.86.0 php_version: 7.4.32 wp_version: 6.0.3 reference_url: https://jollytamilchat.com amp_mode: secondary site_status: connected-site user_status: authenticated verification_status: verified-non-site-kit connected_user_count: 1 active_modules: site-verification, search-console, analytics, analytics-4, pagespeed-insights recoverable_modules: none required_scopes: openid: ✅ https://www.googleapis.com/auth/userinfo.profile: ✅ https://www.googleapis.com/auth/userinfo.email: ✅ https://www.googleapis.com/auth/siteverification: ✅ https://www.googleapis.com/auth/webmasters: ✅ https://www.googleapis.com/auth/analytics.readonly: ✅ capabilities: googlesitekit_authenticate: ✅ googlesitekit_setup: ✅ googlesitekit_view_posts_insights: ✅ googlesitekit_view_dashboard: ✅ googlesitekit_manage_options: ✅ googlesitekit_view_splash: ✅ googlesitekit_view_authenticated_dashboard: ✅ googlesitekit_view_wp_dashboard_widget: ✅ googlesitekit_view_admin_bar_menu: ✅ enabled_features: adsenseSetupV2: ✅ dashboardSharing: ⭕ ga4ActivationBanner: ⭕ ideaHubModule: ⭕ twgModule: ⭕ userInput: ⭕ search_console_property: https://jollytamilchat.com/ analytics_account_id: none analytics_property_id: none analytics_profile_id: none analytics_use_snippet: yes analytics_4_property_id: none analytics_4_web_data_stream_id: none analytics_4_measurement_id: none analytics_4_use_snippet: yes ### amp_wp ### amp_slug_query_var: amp amp_slug_defined_late: false amp_mode_enabled: transitional amp_reader_theme: legacy amp_templates_enabled: post, page, is_singular, is_front_page, is_home, is_archive, is_author, is_date, is_search, is_404, is_category, is_tag, is_tax[saved_reply_categories], is_tax[saved_reply_tags], is_tax[faq_topics], is_tax[jnews-series], is_post_type_archive[web-story] amp_serve_all_templates: true amp_css_transient_caching_disabled: false amp_css_transient_caching_threshold: 5000 transients per day amp_css_transient_caching_sampling_range: 14 days amp_css_transient_caching_transient_count: 133 amp_css_transient_caching_time_series: 20221027: 124 20221028: 133 amp_libxml_version: 2.9.14 ### web_stories ### web_stories_version: 1.25.1 web_stories_db_version: 3.0.14 web_stories_amp_version: 2.3.0 web_stories_cdn_url: https://wp.stories.google/static/19 web_stories_dev_mode: false web_stories_theme_support: Disabled web_stories_enabled_experiments: Floating Menu: Enabled Layer locking: Enabled Layer grouping: Enabled Layer naming: Enabled Context Pages: Enabled Trim media recording: Enabled Stickers: Enabled Improved Autosaves: Enabled web_stories_libxml_version: 2.9.14

Awaiting further insights from impacted user. Issue to be updated.

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adamdunnage commented 1 year ago

@jamesozzie Looks like we have had 3 reports of this with the last being over 2 months ago and the other 2 over a year ago. Are you happy to close this one out as we have had no further reports?

We can reopen should we get any new reports and details.

jamesozzie commented 1 year ago

Sounds good to me @adamdunnage. Closing.