Open adamdunnage opened 1 year ago
@aaemnnosttv I have been testing this once more this morning and have been able to recreate following these steps:
This has happened in the past but there are a number of ways that this error could display for users also. As mentioned above it would be good if we could look at potentially doing one of the following:
Change the request access button so that it disconnects the user allowing them to reconnect and verify the site. Like how we do with the redo setup button we present in certain scenarios. It would be better if we could auto-reconnect the user too on click of the button but I'm not sure that would be possible.
Simply change the wording on the request access button as it's a little misleading. Clicking the button doesn't request access but just takes the user to Search Console to manually verify their site.
Let me know if there's anything else I can share to help understand this.
@adamdunnage the implementation for the request access URL isn't specific to any module. Is there a support document we can update that "Get help" links to here with guidance for Search Console?
@aaemnnosttv We do have documentation on the site for this error specifically for Search Console yes. That can be found here. I believe that is where the get help link already links to.
Bug Description
As discussed here, it would be a better user experience if we were able to verify a users site with Search Console from the plugin when they are facing the 'Insufficient permissions in Search Console' error.
@felixarntz described this as tricky based on how Site Kit works but suggested that this could be looked into to see if we can do anything on the plugin side. If it's not possible to do this then 2 possible alternatives to this are:
Currently the user has to use the request access button which takes them to Search Console to manually verify their site. This results in questions for support from confused users.
Steps to reproduce
This notice can occur when:
Screenshots
Additional Context
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Acceptance criteria
Implementation Brief
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