google / spatial-media

Specifications and tools for 360º video and spatial audio.
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Norton Blocking Spatial Metadata Injector Tool as Malware #130

Closed maxheadspace closed 8 years ago

maxheadspace commented 8 years ago

Symantec Norton security software will not let me install the YouTube Spatial Metadata Injector Tool on my Windows 10 computer. As soon as I unzip it onto my desktop, Norton immediately removes it explaining that it is a trojan malware. It will not even let me override the removal. I can't find anything on line even referencing this. I even did searches on the Symantec web site, but nothing. So am I the only person who is being "protected" in this manner?

pwroberts commented 8 years ago

Hi @maxheadspace,

Thanks for reporting this. We saw some false positives from certain antivirus software back in June (see https://github.com/google/spatial-media/issues/97 for details), and we updated the Windows metadata injector download to use a 64-bit binary instead of a 32-bit binary, which stopped the false positives. Can you make sure you have the latest Windows ZIP file from https://github.com/google/spatial-media/releases/latest?

If your antivirus is still preventing you from running the metadata injector, you can run it directly from the Python source code:

Thanks,

Paul