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googleads / google-ads-python

Google Ads API Client Library for Python
Apache License 2.0
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Google Ads API: CUSTOMER_MATCH_WITH_ATTRIBUTES Job Type does not populate audience #846

Closed manuellopes-karmanetwork closed 6 months ago

manuellopes-karmanetwork commented 8 months ago

Hello,

I'm trying to use the "CUSTOMER_MATCH_WITH_ATTRIBUTES" job type (see here), to upload info (both user info, like email/phone, and user data, like lifetimevalue) to an Audience List to Google Ads.

My request is running for a while, and when I re-check it after a few hours, it returns "Success" status.

However, in the Google Ads UI, the list is not populated.

If I use the Customer_Match_User_List job type, the list is populated successfully. However, with the CUSTOMER_MATCH_WITH_ATTRIBUTES job type, it never populates (event though I receive a Success reponse). I need to send info via the "CUSTOMER_MATCH_WITH_ATTRIBUTES" job type, namely the "LifetimeValueMicros" parameter.

How can I do a succesfull upload with the "CUSTOMER_MATCH_WITH_ATTRIBUTES" job type?

For reference, I'm passing lifetime value for all users, which is the "LifetimeValueMicros" parameter (see here).

Thanks in advance,

BenRKarl commented 6 months ago

hi @manuellopes-karmanetwork - this looks like an issue with the API and not this library. I recommend reaching out to our API support channel here