googleads / googleads-dotnet-lib

Google Ad Manager SOAP API .NET client library
Apache License 2.0
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Request Id is null when error log get back from the API call #217

Closed KomalT1991 closed 9 months ago

KomalT1991 commented 5 years ago

Using adwords version v201809 in adwords account performance service but i am getting The operation has timed out issue for some customer id's. when i am trying to log request id from app.config file i am getting blank request id. Can you help me out why it is null??

Please go through following information in summary log file.

AdsClientLibs.SummaryRequestLogs Warning: 1 : Request made: Host: adwords.google.com, Service: reportdownload, Method: , : , Request ID: , ResponseTime(ms): 0, OperationsCount: 0, IsFault: True, FaultMessage: <?xml version="1.0" encoding="UTF-8" standalone="yes"?>AuthorizationError.CUSTOMER_NOT_ACTIVE<null>

AnashOommen commented 5 years ago

I think the request in this case doesn’t reach as far as generating a request ID. I think this should be fixed though. Could you post on https://groups.google.com/forum/m/#!forum/adwords-api? Once a forum advisor responds, you can use a private response to share additional information e.g. your customer ID that’s not safe to post publicly.

To help you work around the issue — the customer’s account is inactive in this case, so you can ask them to login to their account and re-enable the account if it makes sense.

On Wed, Jun 26, 2019 at 7:03 AM KomalT1991 notifications@github.com wrote:

Using adwords version v201809 in adwords account performance service but i am getting The operation has timed out issue for some customer id's. when i am trying to log request id from app.config file i am getting blank request id. Can you help me out why it is null??

Please go through following information in summary log file.

AdsClientLibs.SummaryRequestLogs Warning: 1 : Request made: Host: adwords.google.com, Service: reportdownload, Method: , : , Request ID: , ResponseTime(ms): 0, OperationsCount: 0, IsFault: True, FaultMessage: AuthorizationError.CUSTOMER_NOT_ACTIVE

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