Good Morning,
we discovered that there seems to be an issue with urls that contain some sepcia characters.
On tvOS, if there is a special character within the tracking url, the tracking is not sent.
Example of such an url is:
We identified in this specific case the pipe ( | ) symbol , part of the adservingid is causing the issues. Most likely there is a difference in url encoding between the ios and tvOS sdk.
On iOS the tracking is executed properly.
Do you have any insights on that? Might there be any solution to this issue?
Good Morning, we discovered that there seems to be an issue with urls that contain some sepcia characters. On tvOS, if there is a special character within the tracking url, the tracking is not sent. Example of such an url is:
https://our.domain.ch/Tracking?adservingid=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx|xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx&APIKey=xxxxxxxxx&event=firstQuartile
We identified in this specific case the pipe ( | ) symbol , part of the adservingid is causing the issues. Most likely there is a difference in url encoding between the ios and tvOS sdk. On iOS the tracking is executed properly.
Do you have any insights on that? Might there be any solution to this issue?
Thanks and regards,
Brian Nuernberg