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Official Unity Plugin for the Google Mobile Ads SDK
https://developers.google.com/admob/unity
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iOS 13.3 Game freezes once interstitial ad is closed for iPhone 6S #1138

Closed YHSX88 closed 1 year ago

YHSX88 commented 4 years ago

Versions:

iOS version : 13.3 Unity Version : 2019.2.17f1 AdMob plug-in version: Google Mobile Ads Unity Plugin v4.2.1 'Google-Mobile-Ads-SDK', '~> 7.53'

Devices:

I can only test on iPhone 6S

Issue:

Game is freezing/ becomes unresponsive once interstitial ad is closed on iPhone 6S

Steps to Reproduce:

Pre-conditions: Create simple game with 2 buttons: 1 to load interstitial and 1 to show interstitial

Steps:

  1. Tap on Load interstitial button to load interstitial
  2. Tap on Show interstitial button to show interstitial
  3. Tap on X close button once the interstitial is open/displayed
  4. Once Closed non of the buttons are functional anymore no animations if there is are moving etc. like total freeze.

### Xcode: logs: 2020-01-14 23:03:04.629280+0200 TestAdMobIntersticial[17732:4610286] <Google> To get test ads on this device, set: GADMobileAds.sharedInstance.requestConfiguration.testDeviceIdentifiers = @[ @"73b707355776d7db823189684b2d8817" ]; 2020-01-14 23:03:04.653595+0200 TestAdMobIntersticial[17732:4610531] - <Google>[I-ACS037005] Unable to fetch effective App ID from identity **HandleInterstitialLoaded event received** System.EventHandler1:Invoke(Object, TEventArgs) System.EventHandler`1:Invoke(Object, TEventArgs)

(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

HandleInterstitialOpened event received System.EventHandler1:Invoke(Object, TEventArgs) System.EventHandler1:Invoke(Object, TEventArgs) AdMngr:diplayInter() UnityEngine.Events.UnityAction:Invoke() UnityEngine.Events.UnityEvent:Invoke() UnityEngine.EventSystems.EventFunction1:Invoke(T1, BaseEventData) UnityEngine.EventSystems.ExecuteEvents:Execute(GameObject, BaseEventData, EventFunction1) UnityEngine.EventSystems.StandaloneInputModule:ProcessTouchPress(PointerEventData, Boolean, Boolean) UnityEngine.EventSystems.StandaloneInputModule:ProcessTouchEvents() UnityEngine.EventSystems.StandaloneInputModule:Process()

(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)

2020-01-14 23:03:23.417546+0200 TestAdMobIntersticial[17732:4611132] - [I-ACS037005] Unable to fetch effective App ID from identity 2020-01-14 23:03:23.496908+0200 TestAdMobIntersticial[17732:4610537] WF: _userSettingsForUser mobile: { filterBlacklist = ( ); filterWhitelist = ( ); restrictWeb = 1; useContentFilter = 0; useContentFilterOverrides = 0; whitelistEnabled = 0; } 2020-01-14 23:03:23.497043+0200 TestAdMobIntersticial[17732:4610537] WF: _WebFilterIsActive returning: NO HandleInterstitialLoaded event received System.EventHandler1:Invoke(Object, TEventArgs) System.EventHandler1:Invoke(Object, TEventArgs)

(Filename: ./Runtime/Export/Debug/Debug.bindings.h Line: 35)`

Conclusion: I'm attaching video as well. Unity.MP4.zip

if more info is needed I can upload ? Any help is is appreciated thanks.

khushalkhan83 commented 4 years ago

freeze my app too any solution?

oddgames-david commented 4 years ago

I've had android freezes with rewarded Facebook and Unity mediated adverts, I'm having some success with not allowing the rewarded ad to be disposed (putting it into a list).

oddgames-david commented 4 years ago

iOS confirmed freezing before ads and after ads are closed. No idea how to reproduce consistently, seems random. We do know that Facebook and Unity ads seem to be the culprit so perhaps they have something in common?

YHSX88 commented 4 years ago

I'm getting this message in xcode Version 11.4 (11E146) as soon as I close the interstitial and app freezes. BY THE WAY I'm using the latest plugin version v5.1.0

2020-05-05 08:59:45.880326+0300 him[4134:1451585] [ProcessSuspension] 0x1131e2850 - ProcessAssertion::processAssertionWasInvalidated() 2020-05-05 08:59:45.880493+0300 him[4134:1451585] [ProcessSuspension] 0x1131e2d60 - ProcessAssertion::processAssertionWasInvalidated() 2020-05-05 08:59:54.008669+0300 him[4134:1451585] Could not signal service com.apple.WebKit.WebContent: 113: Could not find specified service

kunny commented 1 year ago

Since there were no recent activities for this issue, we are therefore reluctantly going to close this bug for now. If you are still experiencing the problem, please file a new issue with the same description, what happens and system / network tracing / Charles logs.

All system setups can be slightly different, so it's always better to open new issues and reference the related ones. Thanks for your contribution again!