googleads / googleads-mobile-unity

Official Unity Plugin for the Google Mobile Ads SDK

https://developers.google.com/admob/unity

Apache License 2.0

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Unable to Click "Continue" Button on Consent Form in isiOSAppOnMac Mode on Apple Silicon macOS #3699

Open malt03 opened 4 days ago

malt03 commented 4 days ago

[REQUIRED] Step 1: Describe your environment

Unity version: 6000.0.26f1
Google Mobile Ads Unity plugin version: 9.2.1
Plugin installation method: Unity package manager
Platform: iOS app on mac
Platform OS version: macOS 15.0
Any specific devices issue occurs on: Apple Silicon mac (macOS running iOS app in isiOSAppOnMac mode)
Mediation ad networks used, and their versions: Admob only

[REQUIRED] Step 2: Describe the problem

Steps to reproduce:

Run an iOS app built with Unity on an Apple Silicon Mac in isiOSAppOnMac mode.
Use ConsentForm.LoadAndShowConsentFormIfRequired to display the consent form.
Attempt to click the "Continue" button on the consent form.

Relevant Code:

ConsentForm.LoadAndShowConsentFormIfRequired();

3674

I am afraid that this issue has been closed, so I have created the same issue again. If you have a reason for closing it, please let me know.

RowdyWabbid commented 4 days ago

I share this frustration. It's quite disheartening, especially after experiencing a surge in downloads for macOS, to then assume that no one can proceed.

Unity version: 2022.3.5f1 Google Mobile Ads Unity plugin version: 9.4 Plugin installation method: Import Custom Package Platform: iOS app on mac Platform OS version: macOS 15.1.1 Any specific devices issue occurs on: Apple Silicon mac (macOS running iOS app in isiOSAppOnMac mode) Mediation ad networks used, and their versions: Admob only

NVentimiglia commented 3 days ago

@malt03

Hi I am looking into this issue. This message does not look like one generated by the Google UMP SDK. Can you give me any more details on how you generate this message dialog?

RowdyWabbid commented 3 days ago

It's the default text when setting up the IDFA on the admob website. Clicking continue should then open Apples ATT panel to give consent for tracking.

malt03 commented 3 days ago

I have created a small sample project to demonstrate this issue.

When you open this project, build it with the Device SDK, and launch it on macOS (Designed for iPad), the following message is displayed as expected. However, you will notice that the button shown in the message cannot be clicked.

https://github.com/malt03/UMPExample