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googleads / googleads-mobile-unity

Official Unity Plugin for the Google Mobile Ads SDK
https://developers.google.com/admob/unity
Apache License 2.0
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OnAdRewarded and OnRewardVideoClosed handlers not called #402

Closed YouHusam closed 7 years ago

YouHusam commented 7 years ago

Rewarded videos hosted by the new google do not call the OnAdRewarded and OnRewardVideoClosed event handlers when closing the ad after the video is done playing. I've been having this issue for a month now and can't figure out a solution. There's nothing in the logs when the ad is closed I'm running on the latest release (v3.4.0)

This issue is only occurring for Ads by Google videos, I have no issue with UnityAds on both iOS and Android and the devices are not set as test devices

rampara commented 7 years ago

@YouHusam is this issue consistently reproducible for you. Are you experiencing this issue when deploying to Android or iOS? Are you receiving mediated ads from third party ad networks or is this issue present for AdMob rewarded video ads?

YouHusam commented 7 years ago

@rampara yes, almost all AdMob ads don't fire the event handlers mentioned above, I noticed today that 1% of the times it randomly works, but most of the time it doesn't. I'm receiving mediated ads from UnityAds and they are working properly. This issue is happening on both Android and iOS.

I'm using Unity 5.5.0f3

rampara commented 7 years ago

Can't seem to reproduce this issue on my end. Are you running into the same issue with the sample app from this repo?

YouHusam commented 7 years ago

It seems to be working properly, I'll check my app for possible conflicting libraries. Thanks for the help

YouHusam commented 7 years ago

I managed to fix the problem, turns out I was using the same ad request every time. solved by creating a new ad request when the video is closed.