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googleads / videojs-ima

IMA SDK Plugin for Video.js
Apache License 2.0
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Issue with Ad pod inside Vast Wrapper #1088

Closed laty96 closed 1 year ago

laty96 commented 1 year ago

Hello, I have 2 VAST files, 1 with wrapper and 1 is Ad pod which is contained inside the wrapper file. Wrapper: https://raw.githubusercontent.com/laty96/hello-world/master/wrapper.xml Ad pod: https://raw.githubusercontent.com/laty96/hello-world/master/adpod.xml

When I tested the wrapper in JW Player tester, 2 ads show normally and everything good. But when using IMA Suite or Advanced Demo they aren't showing up and I got an error message "AdsLoader error: AdError 303: No Ads VAST response after one or more Wrappers"

Is there anything wrong with my VAST and a way to fix this?

Thank you!

Kiro705 commented 1 year ago

Hello @laty96 ,

I see the same error when testing on the IMA VSI player (link). This confirms that it is not an issue specific to the videojs-IMA plugin.

I would recommend reaching out to your ad tag provider for help configuring the wrapper. If you use Google Ad Manager, this help center article may be helpful.

Please let me know if you have any questions or concerns specific to videoJS-IMA plugin.

Thank you, Jackson IMA SDK team