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googleads / videojs-ima

IMA SDK Plugin for Video.js
Apache License 2.0
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Completion Rate #1153

Closed amusakhan2016 closed 1 month ago

amusakhan2016 commented 2 months ago

Hi,

We are implementing VideoJS on our website and are encountering issues with the completion rate. We've compared VideoJS with JWplayer, which was already in use on the site. Despite following the same implementation as JWplayer, the completion rate has dropped by 50% with VideoJS.

If anyone has experienced a similar situation and please suggest a solution, we would appreciate your help.

Reduced test case https://dmscg.com/tech/video/vjs_outstream

Steps to reproduce Visit link scroll till middle of page filter ad network with "ads?" to see request

Kiro705 commented 2 months ago

Hello @amusakhan2016 ,

When testing on the page you shared, I am seeing the 'ALL_ADS_COMPLETED' event fire every time. Are there any additional steps needed to have the ad fail to complete? Or what specifically are you seeing that indicates the ad failing to complete?

I am also seeing the network ping with the URL: https://pubads.g.doubleclick.net/pagead/interaction/...&label=videoplaytime100

This should indicate the ad has completed playing.

Thank you, Jackson IMA SDK team