googleads / videojs-ima

IMA SDK Plugin for Video.js
Apache License 2.0
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Low AdX-Demand #989

Closed saringer closed 3 years ago

saringer commented 3 years ago

Hi Ima-Team,

my publisher noticed a decreasing AdX-Demand for our platform and I'm currently looking for the issue.

Our AD-Tag looks like this (with the description url changing for the respective watched movie):

https://pubads.g.doubleclick.net/gampad/ads?iu=/27665794/Netzkino/Netzkino_Web&description_url=https%3A%2F%2Fwww.netzkino.de%2F%23!%2Ffilme%2Fwake-of-death&tfcd=0&npa=0&sz=640x480&cmsid=2526549&vid=737663&gdfp_req=1&output=vast&unviewed_position_start=1&env=vp&impl=s&correlator=

I just noticed when testing the VideoJS Advanced Sample that either the same Ad is loaded twice (skipping the 1of5 ad-countdown to 2of2 after the first ad) or mostly none at all after reloading the page (as in the screenshot appended)

Screenshot 2021-04-06 at 15 07 57

When testing the same AD-Tag on the Video Suite Inspector different Ads are displayed and the Ad-Countdown stays unchanged. Additionally ads were always displayed, regardless of how often I reloaded the page for loading the Pre-Rolls.

What could cause this difference in Ad-Demand when loading the Tag via Videojs-Ima or the Video-Suite-Inspector?

Kiro705 commented 3 years ago

Hello @saringer ,

Thanks for raising this issue. Of hand I am not sure what could be causing the difference between players.

When I tested the ad tag on the video-JS example and was not able to reproduce the example. Every time I reloaded the page either 4 or 5 different ads were loaded and played as pre-roll.

Was there any change to the ad tag or settings in ad manager to fix this?

If this issue is still happening for you, I may need additional clarification on steps to reproduce the issue.

Thank you, Jackson IMA SDK Team