Directory API: Not Authorized to access this resource/api

[nicholasc]

I created a project in the Google Cloud Platform and went ahead and activated the Admin SDK & Gmail APIs. I then created a domain-wide service account in the project, downloaded the JSON key file and gave it authorization to the following scopes in the Admin Console:

https://www.googleapis.com/auth/admin.directory.user
https://www.googleapis.com/auth/admin.directory.group
https://www.googleapis.com/auth/admin.directory.group.member
https://www.googleapis.com/auth/gmail.settings.basic

Using the JSON file, I can create a JWT auth object and access the Gmail API just fine. However, I keep getting 403: Not Authorized to access this resource/api when attempting to use any resource on the Directory API.

In the API & Services Dashboard on the Google Cloud Platform, I can see the requests coming in and being denied but I can't think of any reason why this would not work properly.

Here is the code I am using (of course using a different domain than mydomain.com):

const useDirectory = async keyFile => {
  const auth = new google.auth.GoogleAuth({
    keyFile,
    scopes: [
      'https://www.googleapis.com/auth/admin.directory.user',
      'https://www.googleapis.com/auth/admin.directory.group'
      'https://www.googleapis.com/auth/admin.directory.group.member'
    ]
  });

  return google.admin({
    version: "directory_v1",
    auth: await auth.getClient()
  });
};

const token = path.resolve("./token.json");
if (!fs.existsSync(token)) {
  throw new Error("Could not find token.json for authentication.");
}

const directory = await useDirectory(token);
const users = await directory.groups
  .list({ domain: "mydomain.com" })
  .catch(console.error);

Environment details

• OS: macOS Mojave 10.14.6
• Node.js version: 10.16.3
• npm version: 6.11.3
• google-auth-library version: 5.2.0

Steps to reproduce

Too many steps based on the description of the issue.

[bcoe]

@nicholasc I believe the scope for list might be:

https://www.googleapis.com/auth/admin.directory.user.security

can you give this a shot?

[nicholasc]

It did not work.

The url used by the library is

https://www.googleapis.com/admin/directory/v1/groups

Based on the API Reference the scope for that url is

https://www.googleapis.com/auth/admin.directory.group

[devatclearoutio]

I too face the same problem when trying to manage the G Suite users using service account credential, but hitting the same problem

[bcoe]

@nicholasc I work on the GCP client libraries team, which is a few steps away from the Gmail API. I've added the bug label, and we will make an effort to dig into this when possible, but:

It might also be worth following the directions here to get help with the gmail API, just in case someone on stack overflow knows an immediate solution to your problem.

[nicholasc]

Hello @bcoe .

I appreciate that this will be looked into as I am still facing this issue. I've temporarily resorted to a manual list of our users but I don't see this as a viable solution long term.

Thank you for referring me to the Gmail API help section. However, this is not related to the Gmail API, which I have been able to use with a service account, but with the Directory API within the Admin SDK. I went here and looked for similar issue on stack overflow but haven't been able to find much of anything.

Again, thank you.

[nicholasc]

Found relevant issue on the Admin SDK Bug issue tracker: https://issuetracker.google.com/issues/113755665

No real solution at the moment.

[somejavadev]

@nicholasc, thanks for pointing out the issue tracker. The solution there was to use a legit admin user's account which is not a viable solution. This is also occurring in the java API at the moment. @bcoe Is there any other possible way to determine which groups a user belong to using service account authentication?

[allaway1]

Seeing the same issue. Have Domain Wide Delegation enabled and added the scopes for the client in Admin.

[tchimih]

I have the same issue, I gave my service accounts all the authorization in GSuite Admin and gave him the right scopes with domain wide delegation and I'm facing the same error. FYI, I use a server to server oauth scheme (JWT).

[SqiSch]

@nicholasc I believe the scope for list might be:

https://www.googleapis.com/auth/admin.directory.user.security

can you give this a shot?

Thanks a lot. This scope fixed my problem.

[bcoe]

@SqiSch could you share a brief snippet of code, demonstrating the approach you're taking. I wonder why this scope did not solve @nicholasc's issue for them.

[allaway1]

Didn't solve mine either. I've given up and am using something else. Requiring human interaction via OAuth to access google groups (or not publishing what is needed) is silly. Last thing I need to do is grant full admin rights to Mechanical Turk and pay someone to be an API.

[ghost]

The same issue. Didn't solve mine either. I'm trying to create new user with service account credentials.

const { google } = require('googleapis');

const key = require('./sa.json');
const ADMIN_API = google.admin('directory_v1');
const SCOPES = [
    'https://www.googleapis.com/auth/admin.directory.user',
    'https://www.googleapis.com/auth/admin.directory.user.security',
];

const auth = new google.auth.JWT(
    key.client_email,
    null,
    key.private_key,
    SCOPES,
);

ADMIN_API.users
    .insert({
        auth,
        resource: {
            name: {
                familyName: 'John',
                givenName: 'Doe',
            },
            password: '1qaZXsw2',
            changePasswordAtNextLogin: true,
            primaryEmail: 'testuser@example.com',
        },
    })
    .then((data) => {
        console.log(data);
    })
    .catch((error) => {
        console.log(error);
    });

Versions:

• "googleapis": "48.0.0"

[devinmatte]

I'm running into the same issue GET https://www.googleapis.com/admin/directory/v1/groups?userKey=email@company.com gets me

{
 "error": {
  "errors": [
   {
    "domain": "global",
    "reason": "forbidden",
    "message": "Not Authorized to access this resource/api"
   }
  ],
  "code": 403,
  "message": "Not Authorized to access this resource/api"
 }
}

When using the scopes of:

https://www.googleapis.com/auth/admin.directory.group.readonly

AND with

https://www.googleapis.com/auth/admin.directory.group.member.readonly 
https://www.googleapis.com/auth/admin.directory.group.readonly 
https://www.googleapis.com/auth/admin.directory.user.readonly 
https://www.googleapis.com/auth/admin.directory.user.security 

It's also failing from https://developers.google.com/admin-sdk/directory/v1/reference/groups/list in the API trial sidebar

[justinmchase]

The issue appears to be that the user is not an admin, and thus cannot access the admin sdk: https://stackoverflow.com/a/26469289/12958

On second thought, this does not make sense to me. If I was able to create an access token with the given scopes this should be all I need to look at my groups at least.

[gustavopergola]

I had the same problem. As mentioned on google issue tracker, I impersonated an admin account with a Domain-wide Delegation service account.

EDIT: Forgot to mention, it solved the problem

[sanderisbestok]

Is there already a solution for this? I am facing the same problem with indeed a Service account with a Domain-wide Delegation

[LakshminarayanaTh-Kore]

Is there already a solution for this? I am facing the same problem with indeed a Service account with a Domain-wide Delegation

Yes @sanderisbestok you may refer this https://stackoverflow.com/questions/56636523/instantiate-an-admin-sdk-directory-service-object-with-nodejs. Thing here is, need also to pass 'subject'.

[tchimih]

Hey guys,

I solved my issue by bypassing the google api nodejs client, using my following code:

const jwt       = require('jsonwebtoken');
const keys      = require('./jwt.keys.json');
const fetch     = require("node-fetch");

const createJwt = (projectId, algorithm) => {
    // Create a JWT to authenticate this device. The device will be disconnected
    // after the token expires, and will have to reconnect with a new token. The
    // audience field should always be set to the GCP project id.
    const token = {
      iss: keys.client_email,
      scope: "your scopes",
      iat: parseInt(Date.now() / 1000),
      exp: parseInt(Date.now() / 1000) + 60 * 60, // 20 minutes
      aud:"https://oauth2.googleapis.com/token",
      sub: "account for DWD" // here you need to put the account used for domain delegation
    };
    const privateKey = keys.private_key; // load the private key of your SA 
    return jwt.sign(token, privateKey, {algorithm: algorithm});
  };

function getOauthBearer(token, callback){
     // this method will return the oauth bearer so you can use it when calling Admin API
    let options = {
      method: 'POST',
      headers: {
        'Content-Type': 'application/x-www-form-urlencoded'
      },
      body: "grant_type=urn%3Aietf%3Aparams%3Aoauth%3Agrant-type%3Ajwt-bearer&assertion=" + token
    }

    const BASE_URL = 'https://oauth2.googleapis.com/token'
    fetch(BASE_URL, options)
    .then(response => response.json())
    .then(json=> {
      callback(json.access_token);
    })    
    .catch(err => console.error(err))
}

export function yourFunction(param1, ... , callback) {
  let token = createJwt(keys.project_id, 'RS256');
  getOauthBearer(token, body => {
    const url   = "your Google directory API URL"
    const headers = {
        method: 'GET',
        headers:{
            'Authorization': 'Bearer ' + body
        }
    };

    fetch(url, headers)
    .then(response => response.json())
    .then(json=> {
      callback(json);
    }) 
    .catch((error) => console.error(error))
  });
}

There you go, tell me if it worked for you !

[justinmchase]

@tchimih How is that bypassing the directory api? It seems like its still calling the same api? I think what we're seeing is that it depends on what "account for DWD" you are using. You need to make the call with the correct account to be able to get results.

[tchimih]

@justinmchase sorry for my mistake. I meant by bypassing the google nodejs client. I think you need to specify when the service account is created the dwd account used. That's what I did and it worked for me.

I used to have the same error.

[mathewtrivett]

I'm having a similar issue. Could someone clarify. Does the account that creates the Service account need to be an Admin on the Domain?

For example:

• I am a developer my company but do not have admin access.
• I have created a service account and downloaded the keys etc.
• Instantiated a node.js auth object like this:

const auth = new google.auth.GoogleAuth({
  keyFile: process.env.GOOGLE_APPLICATION_CREDENTIALS,
  scopes: ['https://www.googleapis.com/auth/admin.directory.user'],
});

• I provided the service account email to a domain admin to add to the service accounts in Security > APIs > Service accounts with the scope of https://www.googleapis.com/auth/admin.directory.user

However when I then try to call the API via the node client I get the 403 error.

Does my service account need to be created by a Google Admin?

[LakshminarayanaTh-Kore]

I'm having a similar issue. Could someone clarify. Does the account that creates the Service account need to be an Admin on the Domain?

For example:

• I am a developer my company but do not have admin access.
• I have created a service account and downloaded the keys etc.
• Instantiated a node.js auth object like this:

const auth = new google.auth.GoogleAuth({
  keyFile: process.env.GOOGLE_APPLICATION_CREDENTIALS,
  scopes: ['https://www.googleapis.com/auth/admin.directory.user'],
});

• I provided the service account email to a domain admin to add to the service accounts in Security > APIs > Service accounts with the scope of https://www.googleapis.com/auth/admin.directory.user

However when I then try to call the API via the node client I get the 403 error.

Does my service account need to be created by a Google Admin?

Try this... https://github.com/googleapis/google-api-nodejs-client/issues/1884#issuecomment-625062805

[arcrose]

I am also experiencing this problem using the Python client libraries. I am using the following code to try to suspend an account but am getting the same error that everyone here is reporting.

from google.oauth2 import service_account
from googleapiclient import discovery

SCOPES = [
    'https://www.googleapis.com/auth/admin.directory.user',
    'https://www.googleapis.com/auth/admin.directory.user.security',
]

service_account_json_key = {
  "type": "service_account",
  "project_id": "[REDACTED]",
  "private_key_id": "[REDACTED]",
  "private_key": "[REDACTED]",
  "client_email": "[REDACTED]",
  "client_id": "[REDACTED]",
  "auth_uri": "https://accounts.google.com/o/oauth2/auth",
  "token_uri": "https://oauth2.googleapis.com/token",
  "auth_provider_x509_cert_url": "https://www.googleapis.com/oauth2/v1/certs",
  "client_x509_cert_url": "[REDACTED]"
}

credentials = service_account.Credentials.from_service_account_info(
    service_account_json_key, 
    scopes=SCOPES,
)

service = discovery.build('admin', 'directory_v1', credentials=credentials)

resp = service.users().patch(
    userKey='user@company.com',
    body={
        'suspended': True,
    },
).execute()

print(dir(resp))

As you can see, I have tried adding the scope described earlier. I have also enabled domain-wide delegation.

[gustavopergola]

@arcrose

Try:

...
credentials = service_account.Credentials.from_service_account_info(
    service_account_json_key, 
    scopes=SCOPES,
)
credentials = credentials.with_subject('admin.user@company.com')
....

[arcrose]

Thank you for the suggestion @gustavopergola. I've tried adding a subject containing both my own GSuite user email address (which is not an admin) as well as that of an admin who has access to the service account I am using. In both cases I receive the following error:

google.auth.exceptions.RefreshError: ('unauthorized_client: Client is unauthorized to retrieve access tokens using this method, or client not authorized for any of the scopes requested.', '{\n "error": "unauthorized_client",\n "error_description": "Client is unauthorized to retrieve access tokens using this method, or client not authorized for any of the scopes requested."\n}')

I should also note that, after the two lines you listed above, printing both credentials.expired and credentials.valid print False.

I've also taken note of the fact that domain-wide delegation has been disabled and I am unable to re-enable it.

[mathewtrivett]

It turns out that my assumption was correct unless a maintainer could clarify otherwise. The only users able to access the Admin SDK must be an Admin / Superuser of the Domain or a registered Google Reseller.

As others have mentioned, you also need to provide the subject for JWT which must be the email of the admin who created the Service Account.

I was able to connect with the following example:

const auth = new google.auth.JWT({
  keyFile: KEYFILE_GENERATED_BY_ADMIN,
  scopes: ['https://www.googleapis.com/auth/admin.directory.user.readonly'],
  subject: ADMIN_EMAIL,
});

But not able to connect with the following example:

const auth = new google.auth.JWT({
  keyFile: KEYFILE_GENERATED_BY_THIRD_PARTY,
  scopes: ['https://www.googleapis.com/auth/admin.directory.user.readonly'],
  subject: THIRD_PARTY_EMAIL,
});

I don't know if others are trying to connect as effectively a third party developer and running into this issue. The docs could be a lot more explicit if this the expected behaviour?

Hope it helps others.

[arcrose]

@mathewtrivett's suggestion actually worked perfectly on my side.

[staadecker]

For those who want to use the GoogleAuth constructor instead of JWT to use Application default credentials, you can use:

  const auth = new google.auth.GoogleAuth({
    scopes: ["https://www.googleapis.com/auth/admin.directory.group"],
  });

  const authClient = await auth.getClient();
  authClient.subject = ADMIN_EMAIL;
  return google.admin({ version: "directory_v1", auth: authClient });

See issue #1699 .

⚠️ EDIT: This did not work on Google Cloud Function because GoogleAuth() uses Compute() when running in the cloud instead of JWT(). See the note here. I've had to revert to @mathewtrivett method from above which is too bad because application default credentials make everything easier. My only guess for why this is would be that Compute() doesn't handle the subject setting the same way as JWT(). It maybe be possible to still use application default credentials by forcing the type as show here however I haven't tried.

[staadecker]

It turns out that my assumption was correct unless a maintainer could clarify otherwise. The only users able to access the Admin SDK must be an Admin / Superuser of the Domain or a registered Google Reseller.

The note at the bottom of this section of the documentation seems to confirm this.

[jacquelineborg]

Hello. I am also having the same issue. I am trying to gather a list of users from gsuite to google sheets but when trying to gather the list of users, i get the following error:

_GoogleJsonResponseException: API call to directory.groups.list failed with error: Not Authorized to access this resource/api (line 28, file "1listAllGroupMembers")

I have checked with the admin of gsuite and he did add me as an admin but on admin.google.com I can see the users but cannot add new ones for example, could it be that I am not admin in reality?

Appreciate your help with this :)

[thongly]

@arcrose

Try:

...
credentials = service_account.Credentials.from_service_account_info(
    service_account_json_key, 
    scopes=SCOPES,
)
credentials = credentials.with_subject('admin.user@company.com')
....

@gustavopergola - this did it for me.

[jeanomobono]

It turns out that my assumption was correct unless a maintainer could clarify otherwise. The only users able to access the Admin SDK must be an Admin / Superuser of the Domain or a registered Google Reseller.

The note at the bottom of this section of the documentation seems to confirm this.

It doesn't seem to work either even adding the non-admin user to a role with the Admin API access privileges

[darrinthomascecil]

I flailed at this for a couple days, and have a somewhat workable solution. I created a service account with domain-wide delegation and Organization Admin/Service Usage Admin/Role Admin/Owner roles. The roles where a complete shot in the dark because nothing seemed to work. With the .NET SDK and ApplicationDefaultCredentials I could set an IAM policy, and create a project, but not create a group. I'm not totally ready to give up, but I have settled so far on the following gcloud auth activate-service-account --key-file=/path-to-above-sa.json gcloud identity groups create thegroup@my.domain --organization my.domain --with-initial-owner=WITH_INITIAL_OWNER --display-name="display name" --description="blah" --labels="cloudidentity.googleapis.com/groups.discussion_forum"

This does work, confirmed in GCP console and in the Admin console. However, if I do something like curl -H "Authorization: Bearer $(gcloud auth print-access-token)" https://the-url.... I get the same 403 that I get from the SDK. This is far from ideal, because I'll have to build up a file to run with strings on what groups I want to create, but it's the only way with .NET so far I've had any luck.

[canavci2016]

Hey guys,

I solved my issue by bypassing the google api nodejs client, using my following code:

const jwt       = require('jsonwebtoken');
const keys      = require('./jwt.keys.json');
const fetch     = require("node-fetch");

const createJwt = (projectId, algorithm) => {
    // Create a JWT to authenticate this device. The device will be disconnected
    // after the token expires, and will have to reconnect with a new token. The
    // audience field should always be set to the GCP project id.
    const token = {
      iss: keys.client_email,
      scope: "your scopes",
      iat: parseInt(Date.now() / 1000),
      exp: parseInt(Date.now() / 1000) + 60 * 60, // 20 minutes
      aud:"https://oauth2.googleapis.com/token",
      sub: "account for DWD" // here you need to put the account used for domain delegation
    };
    const privateKey = keys.private_key; // load the private key of your SA 
    return jwt.sign(token, privateKey, {algorithm: algorithm});
  };

function getOauthBearer(token, callback){
     // this method will return the oauth bearer so you can use it when calling Admin API
    let options = {
      method: 'POST',
      headers: {
        'Content-Type': 'application/x-www-form-urlencoded'
      },
      body: "grant_type=urn%3Aietf%3Aparams%3Aoauth%3Agrant-type%3Ajwt-bearer&assertion=" + token
    }

    const BASE_URL = 'https://oauth2.googleapis.com/token'
    fetch(BASE_URL, options)
    .then(response => response.json())
    .then(json=> {
      callback(json.access_token);
    })    
    .catch(err => console.error(err))
}

export function yourFunction(param1, ... , callback) {
  let token = createJwt(keys.project_id, 'RS256');
  getOauthBearer(token, body => {
    const url   = "your Google directory API URL"
    const headers = {
        method: 'GET',
        headers:{
            'Authorization': 'Bearer ' + body
        }
    };

    fetch(url, headers)
    .then(response => response.json())
    .then(json=> {
      callback(json);
    }) 
    .catch((error) => console.error(error))
  });
}

There you go, tell me if it worked for you !

this is worked for me. whenever i get this error. i add the "sub" field indicating the email address of admin in gsuite

[elishaterada]

I also struggled to get past the 403 errors using googleapis library no matter what I also wanted to avoid using the user-tied OAuth approach, and instead opted in to work with a service account.

TLDR: It worked when I switched to google-auth-library, which is a dependency included in the googleapis. My naive assumption is that the added abstraction layer was the issue.

Here are steps I've taken to make it work:

1. Create a service account in your GCP project. Give it the "domain-wide delegation" privilege, and add or ask your admin to add the account in the G Suite Admin page with the same set of scope you need the service to have access to, for example:

"https://www.googleapis.com/auth/admin.directory.user.readonly"

For more, follow the Perform Google Workspace Domain-Wide Delegation of Authority

2. Generate and download the service account JSON that contains the private key you need to load up in the app.

3. Load the file up and use google-auth-library to construct your function call:

const fsPromise = require("fs").promises;
const { JWT } = require("google-auth-library");

async function createClient() {
  const data = await fsPromise.readFile(PATH_TO_SERVICE_ACCOUT_JSON);
  const keys = JSON.parse(data);

  return new JWT({
    email: keys.client_email,
    key: keys.private_key,
    subject: "your_gsuite_admin@yourdomain.com",
    scopes: ["https://www.googleapis.com/auth/admin.directory.user.readonly"],
  });
}

async function listUsers() {
  const client = await createClient();

  try {
    const res = await client.request({
      url: "https://www.googleapis.com/admin/directory/v1/users",
      params: {
        domain: "yourdomain.com",
      },
    });

    console.log(res.data);
  } catch (err) {
    console.log(err);
  }
}

[JustinBeckwith]

@elishaterada it really is the same dependency, with 0 layers of abstraction in between.

[AlonGluz]

What did the trick for me is that I had to impersonate a different user: https://developers.google.com/admin-sdk/directory/v1/guides/delegation#go

[egyptianbman]

I ran into this issue as well. In my case, I was trying to use this api in a script, when a sheet is updated. What I ended up having to do to resolve the issue is make sure the trigger is one that's created by an admin. In my case, I had created the trigger some time ago and downgraded the account I used at the time. The way I resolved is by deleting the trigger I created previously and creating a new trigger. This prompted me to select an account to authenticate the trigger. Selecting an account with current admin privileges solved my issue.

[mgrsskls]

It turns out that my assumption was correct unless a maintainer could clarify otherwise. The only users able to access the Admin SDK must be an Admin / Superuser of the Domain or a registered Google Reseller.

As others have mentioned, you also need to provide the subject for JWT which must be the email of the admin who created the Service Account.

I was able to connect with the following example:

const auth = new google.auth.JWT({
  keyFile: KEYFILE_GENERATED_BY_ADMIN,
  scopes: ['https://www.googleapis.com/auth/admin.directory.user.readonly'],
  subject: ADMIN_EMAIL,
});

But not able to connect with the following example:

const auth = new google.auth.JWT({
  keyFile: KEYFILE_GENERATED_BY_THIRD_PARTY,
  scopes: ['https://www.googleapis.com/auth/admin.directory.user.readonly'],
  subject: THIRD_PARTY_EMAIL,
});

For me it worked like this:

const auth = new google.auth.JWT({
   keyFile: KEYFILE_GENERATED_BY_THIRD_PARTY,
   scopes: ['https://www.googleapis.com/auth/admin.directory.user.readonly'],
   subject: ADMIN_EMAIL,
});

I am not an admin, but had created the key file. Afterwards the admin activated Domain Wide Delegation and I used that admin email address for subject. Worked!

[fazith27]

@arcrose

Try:

...
credentials = service_account.Credentials.from_service_account_info(
    service_account_json_key, 
    scopes=SCOPES,
)
credentials = credentials.with_subject('admin.user@company.com')
....

It worked for me. But what is really happening here? Can you please explain? Is this impersonating an admin account?

[chickenzz]

What worked for me was including the clientOptions object where I specified the subject for domain wide delegation.

const auth = new google.auth.GoogleAuth({
        scopes : [
            'https://www.googleapis.com/auth/admin.directory.user.readonly'
            ],
        clientOptions : {
            subject : 'adminuser@example.com'
        }
    });

[olawalejuwonm]

Check this out: https://stackoverflow.com/questions/56636523/instantiate-an-admin-sdk-directory-service-object-with-nodejs/71675636#71675636

[sfc-gh-mbhardwaj]

I am still having this issue? Is there a solution for this? It keeps throwing 403 and am generating these calls from an application

[FULLBL00M]

I am still having this issue. I have been working on this for over two weeks now :(

I have not had success with ruby, python, or postman.

I have successfully generated tokens with postman ONLY.

I am currently dealing with "message": "Not Authorized to access this resource/api"

All I need to do is return a list of devices from the directory api and it is one of the hardest things I have ever tried to do as a developer and that is crazy!

I am really fighting burnout on this one and any advice would be greatly appreciated.

[lyricnz]

@FULLBL00M I don't know about nodejs, but for me in python, here's what I just did to get it working:

• create a service account
• grant it domain-wide delegation with some useful scopes https://admin.google.com/ac/owl/domainwidedelegation
• in your client, load the service account creds
• call with_subject() on it with an admin user (happens to be me)

SCOPES = [
    'https://www.googleapis.com/auth/admin.directory.group.readonly',
    'https://www.googleapis.com/auth/admin.directory.domain.readonly',
    'https://www.googleapis.com/auth/admin.directory.user.readonly',
]

    creds, project_id = google.auth.load_credentials_from_file(filename='blah/Downloads/dummyproject1-blah.json', scopes=SCOPES)
    creds = creds.with_subject('myfirst.mylast@mydomain.com')

[bgavas]

In my case, I solved by giving the view_type parameter like the following

    const users = await this.adminClient.users.list({
      customer: 'my_customer',
      maxResults: 10,
      orderBy: 'email',
      viewType: 'domain_public',   <<<------------ This
    });

[zetaminer]

Solved my issue of getting authenticated using a service account with domain-wide delegation in python by adding credentials = credentials.create_delegated(user_email) as shown in link that @AlonGluz linked above.

Full code:

from googleapiclient.discovery import build
from oauth2client.service_account import ServiceAccountCredentials

SCOPES = ['https://www.googleapis.com/auth/admin.directory.user']
KEY_FILE_LOCATION = 'serviceAccountCreds.json'
CUSTOMER_ID = 'your_customer_id'
DELEGATED_ADMIN_EMAIL = 'admin@your_domain'

def create_directory_service(user_email):
    """Build and returns an Admin SDK Directory service object authorized with the service accounts
    that act on behalf of the given user.

    Args:
      user_email: The email of the user. Needs permissions to access the Admin APIs.
    Returns:
      Admin SDK directory service object.
    """
    credentials = ServiceAccountCredentials.from_json_keyfile_name(KEY_FILE_LOCATION, SCOPES)
    credentials = credentials.create_delegated(user_email)

    return build('admin', 'directory_v1', credentials=credentials)

service = create_directory_service(DELEGATED_ADMIN_EMAIL)

print('Getting the first 10 users in the domain')
results = service.users().list(customer= CUSTOMER_ID, maxResults=10, orderBy='email').execute()
print('getting results')
users = results.get('users', [])

if not users:
    print('No users in the domain.')
else:
    print('Users:')
    for user in users:
        print(u'{0} ({1})'.format(user['primaryEmail'],user['name']['fullName']))

[tyteen4a03]

If you are coming from Google, this solution is the one: https://github.com/googleapis/google-api-nodejs-client/issues/1884#issuecomment-1062354602

[julestruong]

https://stackoverflow.com/a/26469289/12958

Just enhancing this reply . this solved my problem.