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googleapis / nodejs-video-transcoder

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Client returning `Internal error encountered` #65

Closed deep-randhawa closed 3 years ago

deep-randhawa commented 3 years ago

Steps to reproduce

  1. Create a job with the following config object: 
    {
parent: "projects/xxx/locations/us-central1",
job: {
    inputUri: gs://xxx.appspot.com/kejMkh7oYwbbQGTYnZUNZ6QA8Vou/original.mov,
    outputUri: gs://xxx.appspot.com/kejMkh7oYwbbQGTYnZUNZ6QA8Vou/,
    config: {
        elementaryStreams: [
            {
                key: video-stream0,
                videoStream: {
                    codec: h265,
                    heightPixels: 1080,
                    widthPixels: 1920,
                    bitrateBps: 7651584,
                    frameRate: 30
                }
            },
            {
                key: audio-stream0,
                audioStream: {
                    codec: aac,
                    bitrateBps: 96000,
                    channelCount: 1,
                    sampleRateHertz: 44100
                }
            }
        ],
        muxStreams: [
            {
                key: sd,
                container: mp4,
                elementaryStreams: [
                    video-stream0,
                    audio-stream0
                ]
            }
        ],
        spriteSheets: [
            {
                filePrefix: small-sprite-sheet,
                spriteHeightPixels: 32,
                spriteWidthPixels: 64,
                totalCount: 5
            },
            {
                filePrefix: large-sprite-sheet,
                spriteHeightPixels: 72,
                spriteWidthPixels: 128,
                totalCount: 5
            }
        ]
    }
}
}

Received the following error from client:

13 INTERNAL: Internal error encountered.

Making sure to follow these steps will guarantee the quickest resolution possible.

Thanks!

sofisl commented 3 years ago

I'm curious if the issue is something simple. Would you mind replacing the parent field with this:

      parent: transcoderServiceClient.locationPath(projectId, location)

And generally comparing against this sample.

If it doesn't work, I'll attempt to reproduce the issue more completely.

deep-randhawa commented 3 years ago

hi @sofisl , thanks for replying. Actually in code the parent line is exactly what you recommended. I just pasted to resolved JSON payload here.

Please let me know if there is any other information I can provide to make it easier for you to debug. For reference, this is the asset I was testing with.

https://user-images.githubusercontent.com/5448275/119421025-967e6b00-bcb2-11eb-8d03-74b4593feaa5.mov

sofisl commented 3 years ago

Hi @deep-randhawa, thanks so much for the video! It helped with the debugging.

I think this seems to be an issue at the bit level. The bitrateBps field seems to only take numbers divisible by 10, i.e., 7651590 or 7651580. Can you give that a try and see if it works for you?

deep-randhawa commented 3 years ago

@sofisl that totally worked. Thank YOU :)