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does does also work on nicknames in a pilot where the primairy domain isnt ativated #25

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
I am setting up a pilot for a client, his primary GA domain will be the same 
as his exchange domain. to set up email flow i will make the users have a 
nickname/alias (g.mydomain.com) to make mailflow happen in a dual delivery 
setup.
Can i still use the free/busy connectors in this setup?
Also in this setup im going to use dir sync, but im worried that proxy adress 
will be deleted becuase these nicknames will be made contacts in exchange for 
dual delivery purpose. (and thus cant be secondary adress for the pilot 
users)

Original issue reported on code.google.com by gertjanp@gmail.com on 5 Apr 2010 at 1:57

GoogleCodeExporter commented 9 years ago
Are these aliases in Exchange or on GApps ? Could you please explain it more 
with
some example ?

If your contacts have different domain name in Exchange, and domain name is 
different
in GApps, you can map the exchange domain to GApps domain in config file.

Original comment by jaideepg...@google.com on 8 Apr 2010 at 3:35

GoogleCodeExporter commented 9 years ago
sorry for the late reply, we still face this issue.

We are running a pilot where the original exchange adresses/ADusers keep there 
original mailbox. they forward there mail to a contact that has the google apps 
emailadress, and are also provisioned in google apps.
the pilot users are working in google apps.
So they receive mail in both there Exchange mailbox and in there Google Apps 
mailbox.
they also use the calendar connectors to see calendars in exchange (wich works 
fine)

The sync service is giving me some trouble however, when an exchange user 
perform a free/busy lookup for a pilot user it briefly shows the correct google 
apps info and then it reverts to old exchange information...

Any idea how i can solve this?

Original comment by gertjanp@gmail.com on 21 Jun 2010 at 11:11

GoogleCodeExporter commented 9 years ago
Is the exchange user being logged in ? Sync service would overwrite the 
Exchange user free busy info, but if you access the Exchange user again through 
outlook, the exchange information would come back.

Original comment by jaideepg...@google.com on 23 Jun 2010 at 2:31

GoogleCodeExporter commented 9 years ago
is it possible that both mailboxen mix and match different free-busy info that 
way?
The exchange/AD user is logged in on active directory, and other (non-pilot 
users) are opening the calendar of that user in their own outlook. The 
possibility of the politot users openening their own exchange via webaccess or 
outlook is possible.

The sync logs give no failures, it just displays information that free/busy is 
being written succesfully.

there can be only 1 free/busy per mailbox right? so its either exchange mailbox 
data or google synced data it is not possible it merges both information? 
Because sometimes it looks like the google info is being displayed for a very 
brief time, and then old exchange data is being overlapped and overwrites the 
google syned data....

Original comment by gertjanp@gmail.com on 23 Jun 2010 at 7:25

GoogleCodeExporter commented 9 years ago
The sync service does not merge the free\busy information with the existing 
Exchange free\busy information. So you won't be able to have merged free\busy 
info.

Sync service writes this information in free\busy system public folder. When 
you use the outlook to access the Exchange account, it republishes the 
free\busy from the mailbox(which has the detailed Exchange event details) to 
system public folder and it overwrites the sync service free busy info.
Infact you should hide the event details from other users otherwise it would 
not give a consistent free busy info. In this case Exchange user's free busy 
info would be get from the system public folder (which is based on Google Apps 
data written by sync service). Now outlook or other Exchange client would try 
to get the appointment level details from the user's mailbox and if it gets 
this, it would be merged with the free busy info which would give inconsistent 
Google Apps free busy data.

Original comment by jaideepg...@google.com on 24 Jun 2010 at 1:45

GoogleCodeExporter commented 9 years ago
I would like to follow up on this: We are just beginning a pilot, using Educ 
Edition (a non-profit) with an on-premise Exchange server. We are using the 
recommended Dual Delivery through Exchange method. In doing this, we have to 
setup AD Contacts for our existing AD mailbox users. The Contacts map the test 
smtp address for our google apps domain (alias). So in theory, can we use the 
Contacts (in an OU container already) for our scope of google apps accounts?

Also, does that mean the "proper" pilot method is thus: setup email pilot; 
migrate exchange data; discontinue exchange Outlook profile; initiate Outlook 
with google sync profile? This will allow google app pilot users to use the 
gApps web interface AND desktop Outlook without problem? (As long as they don't 
use OWA or otherwise directly access their "dormant" exchange account, they 
will be fine?)

Original comment by richard....@uwmidsouth.org on 20 Oct 2010 at 7:01