The fourth step of testing the chatbot fails,
Instead of creating the ticket with an estimated response time It just return an empty response.
Under the diagnostic info's fulfillment status tab the error reads, "Webhook call failed. Error: UNKNOWN."
Also the query used in the index.js tab returns an error while being executed in BigQuery,
const SQLQUERY = WITH pred_table AS (SELECT 5 as seniority, "3-Advanced" as experience, @category as category, "Request" as type) SELECT cast(predicted_label as INT64) as predicted_label FROM ML.PREDICT(MODEL helpdesk.predict_eta, TABLE pred_table);
The fourth step of testing the chatbot fails, Instead of creating the ticket with an estimated response time It just return an empty response.
Under the diagnostic info's fulfillment status tab the error reads, "Webhook call failed. Error: UNKNOWN."
Also the query used in the index.js tab returns an error while being executed in BigQuery, const SQLQUERY =
WITH pred_table AS (SELECT 5 as seniority, "3-Advanced" as experience, @category as category, "Request" as type) SELECT cast(predicted_label as INT64) as predicted_label FROM ML.PREDICT(MODEL helpdesk.predict_eta, TABLE pred_table)
;