CFR may be used to for purposes other than delivering shipments, such as optimizing routes for carrying passengers. The ability to rename a "Shipment" to something like "Ride" or "Passenger" in the UI would allows users of these other use cases to use clearer and more appropriate terminology.
Updating the application deployment to store a shipment name configuration would allow renaming "Shipment" to any desired value and would persist for all users.
CFR may be used to for purposes other than delivering shipments, such as optimizing routes for carrying passengers. The ability to rename a "Shipment" to something like "Ride" or "Passenger" in the UI would allows users of these other use cases to use clearer and more appropriate terminology.
Updating the application deployment to store a shipment name configuration would allow renaming "Shipment" to any desired value and would persist for all users.