googlesamples / arcore-depth-lab

ARCore Depth Lab is a set of Depth API samples that provides assets using depth for advanced geometry-aware features in AR interaction and rendering. (UIST 2020)
https://augmentedperception.github.io/depthlab/
Apache License 2.0
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Depth API not supported: OnePlus 11 #50

Closed rl27 closed 11 months ago

rl27 commented 12 months ago

I'm using a OnePlus 11 and I installed this app from the Google Play Store. Upon opening the app, I get the warning: "Depth API is not supported on this device. Please make sure your device is compatible." However, OnePlus 11 is listed as supporting the Depth API: https://developers.google.com/ar/devices What could be causing this issue?

ruofeidu commented 12 months ago

Thank you rl27! I'll raise it to the team.

Would you confirm that your phone is OnePlus 11 5G? Thank you!

rl27 commented 12 months ago

Yes, it's a OnePlus 11 5G. Thank you for the prompt reply!

devbridie commented 12 months ago

Could you please post the output of adb shell getprop ro.build.fingerprint using the affected device?

rl27 commented 12 months ago

OnePlus/CPH2451/OP594DL1:13/TP1A.220905.001/T.R4T3.110730f_335df-2:user/release-keys

rl27 commented 11 months ago

Hi! Is there any update on getting the Depth API working with my OnePlus 11?

ruofeidu commented 11 months ago

Hi I saw the team has created a ticket for you and it is likely to be fixed in the next ARCore patch. Thanks for reporting!