[Bug report] MlKit Translate - IllegalStateException

[HaydenCampbell]

Describe the bug I'm seeing this error appear in my Crash logs in the Google Play Console. I haven't been able to reproduce it yet, and I'm not sure which Language model they are selecting when the error appears. It's only affecting 0.03% of the total users of my app.

Exception java.lang.IllegalStateException:
  at com.google.mlkit.nl.translate.internal.zzi.zzb (com.google.mlkit:translate@@17.0.1:66)
  at com.google.mlkit.nl.translate.internal.zzi.zzg (com.google.mlkit:translate@@17.0.1:4)
  at com.google.mlkit.nl.translate.internal.zzf.run (com.google.mlkit:translate@@17.0.1)
  at android.os.Handler.handleCallback (Handler.java:938)
  at android.os.Handler.dispatchMessage (Handler.java:99)
  at android.os.Looper.loop (Looper.java:263)
  at android.os.HandlerThread.run (HandlerThread.java:67)

To Reproduce I haven't been able to reproduce it yet. I'm receiving the error in Crashes and ANRs logs inside Google Play Console. My code is pretty much identical to the the sample app

Expected behavior No error

SDK Info: com.google.mlkit:translate:17.0.1

Smartphone:

• OPPO OP4EFDL1 (Qualcomm SM4250)
• Redmi angelica (Mediatek MT6765)

• Redmi dandelion (Mediatek MT6762)

  Android Version:

• Android 10 (SDK 29)
• Android 11 (SDK 30)
• Android 12 (SDK 31)

[HaydenCampbell]

Received what looks like the same error, this time in the Pre-launch report in Google Play Console:

Exception java.lang.IllegalStateException: Failed to create directory within 10000 attempts (tried 1684399956231-0 to 1684399956231-9999)
  at com.google.mlkit.nl.translate.internal.zzi.zzb (com.google.mlkit:translate@@17.0.1:66)
  at com.google.mlkit.nl.translate.internal.zzi.zzg (com.google.mlkit:translate@@17.0.1:4)
  at com.google.mlkit.nl.translate.internal.zzf.run (zzf.java:18)
  at android.os.Handler.handleCallback (Handler.java:873)
  at android.os.Handler.dispatchMessage (Handler.java:99)
  at android.os.Looper.loop (Looper.java:193)
  at android.os.HandlerThread.run (HandlerThread.java:65)

Model name: Pixel 2 (virtual) Manufacturer: Google Android version: Android 9 (SDK 28) Locale: en_AU ABI: x86

I still haven't been able to replicate this myself though.

[HaydenCampbell]

Still seeing this one in my crashlytics, would be nice to have it looked at as it's affecting quite a few users.

[marchenko-ay]

The error still occurs on the current version of the library com.google.mlkit:translate:17.0.2, our QA-engineer found it on a couple of devices (Samsung SM-A500F and Xiaomi Redmi Note 8T), on the rest it was not observed, and on all devices downloaded the same set of models for translation. The error is the same:

2024-06-04 20:19:02.659 19139-19194/xxx.xxxxxxxx.xxxxxx E/AndroidRuntime: FATAL EXCEPTION: MLHandler
    Process: xxx.xxxxxxxx.xxxxxx, PID: 19139
    java.lang.IllegalStateException: Failed to create directory within 10000 attempts (tried 1717521541522-0 to 1717521541522-9999)
        at com.google.android.gms.internal.mlkit_translate.zzbc.zza(com.google.mlkit:translate@@17.0.2:5)
        at com.google.android.gms.internal.mlkit_translate.zzba.zza(com.google.mlkit:translate@@17.0.2:1)
        at com.google.mlkit.nl.translate.internal.zzi.zzb(com.google.mlkit:translate@@17.0.2:26)
        at com.google.mlkit.nl.translate.internal.zzi.zzg(com.google.mlkit:translate@@17.0.2:4)
        at com.google.mlkit.nl.translate.internal.zzf.run(com.google.mlkit:translate@@17.0.2)
        at android.os.Handler.handleCallback(Handler.java:739)
        at android.os.Handler.dispatchMessage(Handler.java:95)
        at android.os.Looper.loop(Looper.java:148)
        at android.os.HandlerThread.run(HandlerThread.java:61)