Open neeler opened 5 years ago
Thank you for bringing up this up. We will look into this as soon as we can.
Just one question that may help speed things up: Has the FedEx tracking times always been off? Or is this an issue that started recently?
@vtangshippo Thanks for following up. We integrated with your API fairly recently (a couple months ago), and we've seen reports of this occasionally since the initial integration. Doesn't seem to affect every shipment though- just some. Haven't been able to find a common thread among shipments (delivery location, etc) other than the carrier (FedEx).
Thanks again.
e.g. for FedEx tracking number 114300577263
from Shippo tracking API:
"eta": "2019-08-09T00:00:00Z"
from FedEx directly:estDeliveryDt: "2019-08-09T00:00:00-06:00"