grafana / grafana-iot-twinmaker-app

AWS IoT TwinMaker Application Plugin for Grafana
Apache License 2.0
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Plugin shows 'TypeError: undefined is not an object' on an iPad/iPhone #278

Open binchoo opened 4 months ago

binchoo commented 4 months ago

IMG_0E255C97C9AF-1 (1)

image

What happened:

The plugin cannot display the 3D scene. It says like "undefined is not an object ... ".

What you expected to happen: 3D models are successfully loaded.

How to reproduce it (as minimally and precisely as possible):

Anything else we need to know?:

I would like to know the minimum system requirements to render the 3D scene model of AWS IoT TwinMaker.

Simillar issue: https://repost.aws/questions/QUlhY3pFMKRUmqmnUvotNnsQ/error-undefined-is-not-an-ob[%E2%80%A6]ting-super-getresource-loading-scene-from-twin-maker-to-grafana

sarahzinger commented 4 months ago

Thanks for reporting this issue, I've brought this up with the twinmaker team!