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grafana / incident-community

Public repository for Grafana Incident feedback, bug reports, discussions, and updates.
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Feature Request: Ability to page people from Grafana Incident UI #77

Closed Hronom closed 8 months ago

Hronom commented 1 year ago

We need possibility to page people(e.g. OnCall) directly from Grafana Incident UI.

twu commented 1 year ago

Hej @Hronom, thank you for reaching out! The team is already working on this feature and we should have something ready soon. We will let you know when its out :)

twu commented 9 months ago

@Hronom 👋

This is now possible now with the latest version of Incident and a Direct Paging[^2] setup done in OnCall. You can read more about it in the introductory article Easily page participants to accelerate incident response in Grafana IRM or on the Grafana Blog^1 or the relevant parts of the Grafana IRM[^2][^3] documentation.

HTH :)

[^2]: OnCall: Page People Manually [^3]: Incident: Add Participants

matryer commented 9 months ago

Hey @Hronom have you had chance to play with this yet? We're keen to hear your feedback.

Hronom commented 8 months ago

@twu and @matryer thank you a lot! This works now