Pin Jira ticket to slack channel

[ethanmdavidson]

Describe the bug

When using the Slack integration, important items (google meet link, incident google doc, link to grafana incident) are automatically pinned to the incident slack channel. However, this doesn't seem to work with the jira integration. A jira ticket is created for each incident, and linked from within grafana incidents, but not pinned to the slack channel.

To Reproduce Steps to reproduce the behavior:

1. Set up slack integration and jira integration
2. Declare an incident
3. Open incident slack channel
4. See that the jira ticket is linked from grafana incident, but not from slack channel

Expected behavior I expect that the jira ticket is pinned at the top of the slack channel.

Screenshots

Jira ticket (and other things) linked from grafana incident (Jira ticket is the third link, after google meet and before slack chanel):

Jira ticket not pinned in slack channel:

Relevant system information Grafana Cloud, Slack Integration, Jira Integration, Atlassian Cloud

[paulcoghlan]

Thanks for the feedback @ethanmdavidson, that sounds useful. I'll see if we can put it in.

[mcschatz]

@paulcoghlan Can this be closed since Thomas's PR shipped?