GLIBC version mismatch in Promtail binary

[iljalukin]

Describe the bug When attempting to run Promtail, the following error occurs: /usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.32' not found (required by /usr/bin/promtail) /usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.34' not found (required by /usr/bin/promtail)

To Reproduce Install and run promtail 3.1.0 from apt.grafana.com using instructions from https://apt.grafana.com

Expected behavior Promtail should run without GLIBC version errors.

Environment:

• local install on Debian 11 (bullseye)

Screenshots, Promtail config, or terminal output /usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.32' not found (required by /usr/bin/promtail) /usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.34' not found (required by /usr/bin/promtail)

[mrlhansen]

I can confirm that I am seeing the same issue with the RPM repository when installing on AlmaLinux 8.10.

[jostrasser]

Can confirm the same on Ubuntu 20.04.6 LTS (Focal Fossa):

Jul 3 10:52:36 loki promtail[377]: /usr/bin/promtail: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /usr/bin/promtail)

A rollback/downgrade to promtail 3.0 is fixing it temporarily.

[Smith4545]

Please roll back any rpm+apt repositories distributing this binary. How can something like this just be distributed to a wide audience? Is there no testing for this stuff? This just breaks log aggregation for whole companies.

[jytx]

I have the same problem

[anhdowastaken]

Same with Rocky Linux 8.8