Fan chart not displayed in Safari

gramps-project / gramps-web

Online Genealogy System

https://www.grampsweb.org

GNU Affero General Public License v3.0

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Fan chart not displayed in Safari #452

Open luxmentis opened 5 months ago

luxmentis commented 5 months ago

The fan chart does not display at all in Safari. It looks like some loading happens but there's just whitespace where the chart should be.

broken in Safari on both Mac and iOS (latest OS and Safari versions; no betas, no extensions, content blockers disabled)
other charts (ancestor tree etc) are fine
for the same data a fan chart is shown fine in Chromium
tried on both the demo site and a self-hosted instance
a quick look with web inspector shows that a relevant html component does seem to be present

Being the primary browser on both Mac and iPhone, I'd think Safari support would be essential.

DavidMStraub commented 5 months ago

Can somebody confirm if the fan chart has ever been working on Safari? I'm surprised this didn't come up before.

In any case, please provide more details about the error, I don't have 🍏 devices.

luxmentis commented 5 months ago

I'm a brand new user, so I can't comment on the past.

Apart from the above description I'm not sure what else I could add, apart from that I checked the web console for errors and didn't see any. Adding a screenshot (of whitespace!) for clarity. Let me know if anything else would be helpful.

GaryGriffin commented 5 months ago

I have an M3 Mac (MacOS 14.5) and went to the demo site (user = member) using Safari. I ran the Reports --> Fan Chart and used the default settings. It generated a PDF file (attached).

file.pdf

If there is some other test you need, let me know. I never use Safari (I am a Brave user) and have no special Safari config settings.

Gary

DavidMStraub commented 5 months ago

Thanks @GaryGriffin for confirming the bug https://gramps.discourse.group/t/any-gramps-web-users-on-macos/5669/5

DavidMStraub commented 1 week ago

Possible solution: https://gramps.discourse.group/t/any-gramps-web-users-on-macos/5669/11