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gramps-project / gramps-web

Frontend for Gramps Web
https://www.grampsweb.org
GNU Affero General Public License v3.0
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Gramps web confirmation emails not received #488

Closed Userprogen closed 2 months ago

Userprogen commented 2 months ago

I navigated to the Gramps Web demonstration site from the web tab on the Gramps Project site and was prompted to register for an account. I did so and a verification email was supposed to have been sent to my email. I did not receive it and no, it is not in spam. I tried to log in and retrieve my account using "forgot password" but it says wrong user name. I see no user support options so created yet another account just to access this forum and am posting here. If someone reads this and corrects the issue, it would be appreciated, although I am thinking it is unwise for me to use software or a site that can't even process a new account. Thank you.

DavidMStraub commented 2 months ago

Hi, registration doesn't work for the demo server. You need to use one of the existing accounts, e.g. owner, password owner.