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gratipay / inside.gratipay.com

Here lieth a pioneer in open source sustainability. RIP
https://gratipay.news/the-end-cbfba8f50981
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Radar 28 #368

Closed chadwhitacre closed 8 years ago

chadwhitacre commented 8 years ago

What are you working on this week and why?

last week

chadwhitacre commented 8 years ago

Roadmap (what?)

Short Term

???—We just got through the Balanced Shutdown. Need to take stock and regroup.

Long Term

roadmap

chadwhitacre commented 8 years ago

Queues (what?)

Open Closed Queue Description
0 23 Violations private communication amongst the safety team
12 14 Security private communication with security researchers
5 25 Legal private communication with our counsel
10 906 Support private communication with users
4 108 L2 Support escalated support issues
20 69 Team Review public review of applications for new teams
? ? Errors production errors
17 1,735 Vendors, etc. private communication with our vendors
(also includes low-volume mailboxes: safety and security)
20 116 Pivot a milestone
14 54 Balanced Shutdown a milestone
6 10 Milestones all milestones
6 525 PR Review work in the final stage before deployment
21 1,678 PRs all work in progress
773 4,514 Issues public communication with contributors
chadwhitacre commented 8 years ago

Deployment is hosed. Immediate concerns for me today are:

chadwhitacre commented 8 years ago

Deploy issue: https://github.com/gratipay/gratipay.com/issues/3821.

chadwhitacre commented 8 years ago

Deployment back on track. I've looked at https://github.com/gratipay/gratipay.com/pull/3810. We still need to refund advances on Braintree (we just did Balanced), which'll take some work. I going to take the rest of the day off (holiday here, kids are home). I'm off tomorrow, so I'll plan to pick up with Braintree refunds on Wednesday and then look at a blog post.

kaguillera commented 8 years ago

A well deserved break !m @whit537

chadwhitacre commented 8 years ago

Thanks, @kaguillera. Happy birthday! :-)

rohitpaulk commented 8 years ago

:birthday:

chadwhitacre commented 8 years ago

Alright! Caught up on local queues—Inbox 2, GitHub 0, Vendors 0, L2 Support 0!

Also getting pumped for Speak Freely: https://github.com/gratipay/inside.gratipay.com/issues/334. @kzisme Here's the event to promote: https://twitter.com/SpkPgh/status/652403773843841024.

chadwhitacre commented 8 years ago

Let's see about refunding advances on Braintree ... https://github.com/gratipay/gratipay.com/pull/3810.

chadwhitacre commented 8 years ago

Oh! Also ... I ran into @elliottw over the weekend, and we talked about me working from Catapult one day a week, starting maybe next week.

kzisme commented 8 years ago

Posted once about the event! I'll post again tomorrow as well! Exciting!

Happy birthday @kaguillera!

@whit537 Co-working spaces seem awesome!

mattbk commented 8 years ago

What is "refunding advances"? I guess I'm confused as to where we are regarding https://medium.com/gratipay-blog/140-000-97d54e6d40ed and escrow and everything...

chadwhitacre commented 8 years ago

What is "refunding advances"?

@mattbk We had two main sources of escrow:

  1. ~$120,000 is because we allowed people to receive money on Gratipay without withdrawing it.
  2. ~$10,000 is because we charged people in advance instead of in arrears.

On https://github.com/gratipay/gratipay.com/pull/3810 I've been refunding the escrow due to (2). Early returns are that our success rate with refunds on Balanced was only about 15-20%, which means that even if we had gotten around to (1) before Balanced turned off their refund API last Friday, there was no way we were going to be able to zero out our escrow.

I guess I'm confused as to where we are regarding https://medium.com/gratipay-blog/140-000-97d54e6d40ed and escrow and everything...

Once I land https://github.com/gratipay/gratipay.com/pull/3810 I'm planning to write a follow-up blog post to that one.

chadwhitacre commented 8 years ago

The short story is that we didn't make it in time (but it wouldn't have mattered anyway) and so we'll be holding money indefinitely, which is good news if you want to withdraw your 1.0 money or migrate tips to a Team.

chadwhitacre commented 8 years ago

@kzisme P.S. a finer point re: Twitter ... http://dirkhoag.com/2012/10/how-to-twitter-why-do-people-put-a-period-in-front-of-tweets-86.

Re: https://twitter.com/Gratipay/status/654529569542828032.

;-)

chadwhitacre commented 8 years ago

Started on that blog post, will maybe get to work on it again later tonight.

chadwhitacre commented 8 years ago

@mattbk @kzisme Re: tweets about "Why didn't you contact me?" ... see also: https://github.com/gratipay/team-review/issues/85.

chadwhitacre commented 8 years ago

P.S. We're building something incredibly awesome. I love working with you all. :-)

!m *

chadwhitacre commented 8 years ago

Prolly gonna need to go to two days/wk consulting, meaning down to two days/wk for Gratipay. Probably Mondays and Wednesdays for Gratipay. I'm thinking Mondays for user-facing (cowo at Catapult) and Wednesdays for Team X and admin/bureau (cowo at Blue Canary, w/ @kaguillera ideally).

chadwhitacre commented 8 years ago

:cocktail:

chadwhitacre commented 8 years ago

https://archive.org/details/Skyfoot2013-08-05

chadwhitacre commented 8 years ago

https://www.youtube.com/watch?v=8i-m_yaFh2k

chadwhitacre commented 8 years ago

I want to work on infrastructure, so @rohitpaulk @rorepo @yifeiwu @fenryxo et al. can rock on actual real code.

chadwhitacre commented 8 years ago

Embarrassment Driven Development (EDD): What is the most embarrassing thing about our situation? Let's fix that first! Oh, the pain!

Front of the house and back of the house.

Front of the house:

Back of the house:

That's what embarrasses me. What embarrasses you?

chadwhitacre commented 8 years ago

@mattbk @kzisme et al. Here's a rough draft of a blog post about the refunds:

https://medium.com/gratipay-blog/1-0-money-available-indefinitely-39c07bd031b

Let's try and get that out the door tomorrow, eh?

kzisme commented 8 years ago

@whit537 I like the post the only part that reads funky to me is "We were only able to refund $3,089.23"

That whole paragraph could be formatted differently rather than having some of the numbers run together. Other than that it seems great!

Also, I suppose the EDD as shown above could be fleshed out into their own issues, right?

P.S. - I didn't know that adding a '.' before a tweet allowed for followers to see the tweet as well as have it reply to your own. Thanks for pointing it out :point_left:

chadwhitacre commented 8 years ago

@kzisme I think there's tickets for everything already.

Also embarrassing:

chadwhitacre commented 8 years ago

Inbox 2, GitHub 0, L2 Support 2, Vendors, etc. 0.

Diving into contracting gig here. I'll try to hit the blog post after lunch.

mattbk commented 8 years ago

Can't edit Teams! gratipay/gratipay.com#3545

I'm pretty embarrassed by that. It's also a simple thing from a user perspective that doesn't make any sense.

mattbk commented 8 years ago

Also embarrassed that I have to keep explaining the arrears thing, and why receiving and payouts don't match.

This is one of the cases where, if you're pitting "what the user wants" against "what's better for us," the user should probably win.

mattbk commented 8 years ago

I think the blog post is clear.

chadwhitacre commented 8 years ago

Published!

https://medium.com/gratipay-blog/1-0-money-available-indefinitely-39c07bd031b

mattbk commented 8 years ago

Is one of the reasons people didn't hear about the Gratipay payout because they don't even have an email address set up here? I've seen that on several profiles. I know some people hate email, but it's pretty standard to require an email address to sign up for anything online.

kzisme commented 8 years ago

The last ticket/issue I saw was that the user didn't read the email we sent. On Oct 16, 2015 4:01 PM, "mattbk" notifications@github.com wrote:

Is one of the reasons people didn't hear about the Gratipay payout because they don't even have an email address set up here? I've seen that on several profiles.

— Reply to this email directly or view it on GitHub https://github.com/gratipay/inside.gratipay.com/issues/368#issuecomment-148820141 .

mattbk commented 8 years ago

Yeah, but if they never get an email, they don't even get the chance to ignore it.

Here's another interesting one. Haven't checked to see if true. https://twitter.com/3v4l_org/status/655381901851664384

mattbk commented 8 years ago

Not quite confident to self-review, but this is sort of important and only a small change, so I'll go ahead if no problems reported in an hour or so. https://github.com/gratipay/gratipay.com/pull/3836

ETA: Actually, never mind. Need someone else to deploy anyway.

chadwhitacre commented 8 years ago

Email (what?)

screen shot 2015-10-20 at 4 13 49 pm