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greatscottgadgets / hackrf

low cost software radio platform
https://greatscottgadgets.com/hackrf/
GNU General Public License v2.0
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Brand new HackRF One out of box failure #1480

Open Manishaalk opened 4 days ago

Manishaalk commented 4 days ago

Have you read the HackRF documentation?

no

What outcome were you hoping for?

Bought two HackRF One. One them is not working. Signal transmitted from GNU radio to HackRF One and the HackRF One should transmitt the signal.

What outcome actually happened?

When sent signal from GNU radio to HacRF One, no signal transmitted from HackRF One. All required LEDs including TX are on. We are using RT L-SDR for receiving signals.

What operating systems are you seeing the problem on?

Linux

What is the output of hackrf_info?

N/A

Are you using any third-party software?

GNU Radio

Are you using any third-party hardware?

RTL-SDR

straithe commented 3 days ago

Can you please add the output from hackrf_info for both of your boards to this issue?

Manishaalk commented 3 days ago

### Infor from Not working(defective) HackRf One

(base) C:\Users\ManishaDesai> hackrf_info hackrf_info version: 2024.02.1 libhackrf version: 2024.02.1 (0.9) Found HackRF Index: 0 Serial number: 000000000000000066a062dc276b579f Board ID Number: 2 (HackRF One) Firmware Version: 2024.02.1 (API:1.08) Part ID Number: 0xa000cb3c 0x005d475c Hardware Revision: r10 Hardware appears to have been manufactured by Great Scott Gadgets. Hardware supported by installed firmware: HackRF One

### Infor from Working HackRf One

hackrf_info version: 2024.02.1 libhackrf version: 2024.02.1 (0.9) Found HackRF Index: 0 Serial number: 000000000000000066a062dc2770579f Board ID Number: 2 (HackRF One) Firmware Version: 2024.02.1 (API:1.08) Part ID Number: 0xa000cb3c 0x006f435e Hardware Revision: r10 Hardware appears to have been manufactured by Great Scott Gadgets. Hardware supported by installed firmware: HackRF One

Manishaalk commented 3 days ago

Infor from Not working(defective) HackRf One

(base) C:\Users\ManishaDesai> hackrf_info hackrf_info version: 2024.02.1 libhackrf version: 2024.02.1 (0.9) Found HackRF Index: 0 Serial number: 000000000000000066a062dc276b579f Board ID Number: 2 (HackRF One) Firmware Version: 2024.02.1 (API:1.08) Part ID Number: 0xa000cb3c 0x005d475c Hardware Revision: r10 Hardware appears to have been manufactured by Great Scott Gadgets. Hardware supported by installed firmware: HackRF One

Infor from Working HackRf One

hackrf_info version: 2024.02.1 libhackrf version: 2024.02.1 (0.9) Found HackRF Index: 0 Serial number: 000000000000000066a062dc2770579f Board ID Number: 2 (HackRF One) Firmware Version: 2024.02.1 (API:1.08) Part ID Number: 0xa000cb3c 0x006f435e Hardware Revision: r10 Hardware appears to have been manufactured by Great Scott Gadgets. Hardware supported by installed firmware: HackRF One

From: Straithe @.> Sent: Wednesday, September 18, 2024 1:57 PM To: greatscottgadgets/hackrf @.> Cc: Manisha Desai @.>; Author @.> Subject: Re: [greatscottgadgets/hackrf] Brand new HackRF One out of box failure (Issue #1480)

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you have verified the sender's email address and know the content is safe.

Can you please add the output from hackrf_info for both of your boards to this issue?

- Reply to this email directly, view it on GitHubhttps://github.com/greatscottgadgets/hackrf/issues/1480#issuecomment-2359085111, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJ7H2B72KHG3ZDIIQ2SYHADZXG5HXAVCNFSM6AAAAABOLNG32SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJZGA4DKMJRGE. You are receiving this because you authored the thread.Message ID: @.**@.>>

martinling commented 3 days ago

Are you able to share a screenshot of the GNU radio flowgraph you are using?

Manishaalk commented 3 days ago

Hi,

I bought two HackRF one units. One of them is working fine with the same flow graph. I don't think GNU radio flow graph has any issue. It is HackRF One unit.

From: Martin Ling @.> Sent: Wednesday, September 18, 2024 3:28 PM To: greatscottgadgets/hackrf @.> Cc: Manisha Desai @.>; Author @.> Subject: Re: [greatscottgadgets/hackrf] Brand new HackRF One out of box failure (Issue #1480)

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you have verified the sender's email address and know the content is safe.

Are you able to share a screenshot of the GNU radio flowgraph you are using?

- Reply to this email directly, view it on GitHubhttps://github.com/greatscottgadgets/hackrf/issues/1480#issuecomment-2359245577, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJ7H2B3V642CH7KVRDG7A43ZXHH4HAVCNFSM6AAAAABOLNG32SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJZGI2DKNJXG4. You are receiving this because you authored the thread.Message ID: @.**@.>>

martinling commented 3 days ago

I can't help diagnose what the problem might be without seeing the software setup.

If you're already certain that it's a hardware fault then you should ask the reseller you purchased from about arranging a return.

Manishaalk commented 2 days ago

Hi Martin,

I first contacted the seller I purchased(Canada Robotic) from. According to them they only do returns within 15 days of purchase. So, they told me to contact to Great scott gadgets. Could you please provide RMA number for this brand new defective HackRF One for me to get replacement from Canada Robotics. Your help will be greatly appreciated.

Thanks

From: Martin Ling @.> Sent: Wednesday, September 18, 2024 6:03 PM To: greatscottgadgets/hackrf @.> Cc: Manisha Desai @.>; Author @.> Subject: Re: [greatscottgadgets/hackrf] Brand new HackRF One out of box failure (Issue #1480)

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you have verified the sender's email address and know the content is safe.

I can't help diagnose what the problem might be without seeing the software setup.

If you're already certain that it's a hardware fault then you should ask the reseller you purchased from about arranging a return.

- Reply to this email directly, view it on GitHubhttps://github.com/greatscottgadgets/hackrf/issues/1480#issuecomment-2359482604, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BJ7H2B4ODGQHUMM54NR3SHDZXH2B3AVCNFSM6AAAAABOLNG32SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJZGQ4DENRQGQ. You are receiving this because you authored the thread.Message ID: @.**@.>>

straithe commented 2 days ago

Please contact Canada Robotix again and give them a link to this issue thread. The next step is for them to contact us and we will work through the RMA process with them directly.

Manishaalk commented 2 days ago

Thanks, I have emailed Canada Robotix to contact you and provided them the link to issue. Hoping to get no charge replacement/repair for the defective HackRF one soon.