green-api / issues

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paid but still not active #510

Closed jimmyramah closed 1 month ago

jimmyramah commented 1 month ago

Dear MARY, a transaction of Ksh. 1639.44 (inclusive of Ksh. 55.44 forex charge) done at GREEN-API 05841*** has been approved on your card ***316. If not yours suspend your card and call line 100 or 200 for assistance. i have paid but im still not activated to one month plan

Smol2022 commented 1 month ago

Hello, the place of updating your existing instance, you have bought a new instance. You can see both instances in the list of instances in your personal account. We answered you in more detail in the telegram channel. Thank you for contacting us.