jgriffiths
commented
2 years ago Hi @doctorberg
Please contact support via https://help.blockstream.com/hc/en-us with the above. Its a little unclear to me what your situation is exactly, but our support team should be able to clear things up for you.
Closing this issue in favour of you opening a support ticket.
I forgot my wallet password, 2fa electrorum, I have a seed and 2fa, I restored the wallet, but the balance is empty, the wallet balance is positive on the blockchain, there is a wallet address, hash 3 transactions.. found this information: If you are sure that the seed is correct, but the balances are still empty, all that remains is to try to find the address and extract the private key by changing the derivation paths. There is an ElectrumSeedTester tool on GitHub.
Then I downloaded the ElectrumSeedTester. and in the field "BIP39 Mnemonic" I inserted my seed..
after nothing happened, I didn't see the private keys.. To test this method, I created a standard wallet with a new seed, using the new wallet seed in the BIP39 field, I found that this method worked, the private keys were visible.. then I created a new 2fa wallet, what do you think? seed 2 fa wallet did not display private keys... what should I do please tell me, thank you for your attention..