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greengirl / NCBIminer

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Issues Encountered with PyNCBIminer #4

Open hlstrived opened 6 months ago

hlstrived commented 6 months ago

Hello,

I hope this message finds you well. I have encountered some issues during use PyNCBIminer and reaching out for your assistance.

Specifically, when running PyNCBIminer for data analysis, the software stops responding after some time. The interface remains unchanged, displaying neither error messages nor output results; it simply freezes. This issue occurs every time I use the software, preventing me from completing the necessary data analyses. As shown in the following figure : 1 2 3

To ensure that this problem was not caused by my operational or environmental setup errors, I have taken the following steps:

Checked and confirmed that my internet connection is stable; Operated according to the software documentation to ensure correct use; Attempted to run the software on different computers, encountering the same issue. I sincerely hope to receive your assistance in resolving this matter. Should you need any more details about the specific circumstances of the issue or my system environment, please do not hesitate to ask. Your support is crucial for the continuation of my research work.

Thank you again for your contribution to the scientific community, and I look forward to your reply.

Best wishes, Ling

greengirl commented 6 months ago

Dear Ling,

Could you post this to pyNCBIminer Issue? https://github.com/Xiaoting-Xu/PyNCBIminer. My team will check and reply you there. And the other PyNCBIminer users could see this issue, too. Thanks!

Xiaoting

从 Windows 版邮件发送

发件人: hlstrived 发送时间: 2024年3月14日 15:19 收件人: greengirl/NCBIminer 抄送: Subscribed 主题: [greengirl/NCBIminer] Issues Encountered with PyNCBIminer (Issue #4)

Hello, I hope this message finds you well. I have encountered some issues during use PyNCBIminer and reaching out for your assistance. Specifically, when running PyNCBIminer for data analysis, the software stops responding after some time. The interface remains unchanged, displaying neither error messages nor output results; it simply freezes. This issue occurs every time I use the software, preventing me from completing the necessary data analyses. As shown in the following figure : 1.png (view on web) 2.png (view on web) 3.png (view on web) To ensure that this problem was not caused by my operational or environmental setup errors, I have taken the following steps: Checked and confirmed that my internet connection is stable; Operated according to the software documentation to ensure correct use; Attempted to run the software on different computers, encountering the same issue. I sincerely hope to receive your assistance in resolving this matter. Should you need any more details about the specific circumstances of the issue or my system environment, please do not hesitate to ask. Your support is crucial for the continuation of my research work. Thank you again for your contribution to the scientific community, and I look forward to your reply. Best wishes, Ling — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: @.***>

hlstrived commented 6 months ago

Dear Ling, Could you post this to pyNCBIminer Issue? https://github.com/Xiaoting-Xu/PyNCBIminer. My team will check and reply you there. And the other PyNCBIminer users could see this issue, too. Thanks! Xiaoting 从 Windows 版邮件发送 发件人: hlstrived 发送时间: 2024年3月14日 15:19 收件人: greengirl/NCBIminer 抄送: Subscribed 主题: [greengirl/NCBIminer] Issues Encountered with PyNCBIminer (Issue #4) Hello, I hope this message finds you well. I have encountered some issues during use PyNCBIminer and reaching out for your assistance. Specifically, when running PyNCBIminer for data analysis, the software stops responding after some time. The interface remains unchanged, displaying neither error messages nor output results; it simply freezes. This issue occurs every time I use the software, preventing me from completing the necessary data analyses. As shown in the following figure : 1.png (view on web) 2.png (view on web) 3.png (view on web) To ensure that this problem was not caused by my operational or environmental setup errors, I have taken the following steps: Checked and confirmed that my internet connection is stable; Operated according to the software documentation to ensure correct use; Attempted to run the software on different computers, encountering the same issue. I sincerely hope to receive your assistance in resolving this matter. Should you need any more details about the specific circumstances of the issue or my system environment, please do not hesitate to ask. Your support is crucial for the continuation of my research work. Thank you again for your contribution to the scientific community, and I look forward to your reply. Best wishes, Ling — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you are subscribed to this thread.Message ID: @.***>

Dear Dr. Xiaoting Xu,

Thank you for your reply, I also post it in pyNCBIminer, please refer to https://github.com/Xiaoting-Xu/PyNCBIminer/issues/2.

Thank you again for your team, and I look forward to your reply.

Best wishes, Ling