Closed bayzora closed 3 years ago
Which version are you using? We have been working to resolve this on certain versions, so if you're on an older version this may be resolved.
This is the newest version 1.2.4. I can open the window but the interaction between the browser and the app is not linking. Not sure why. I even went as far as installing a fresh version over, but that didn't seem to do anything. So I am wondering if there is something in the cache that is preventing the connection.
This error happens when Anchor is unable to connect to a relay server, which is used to relay requests from dapps to your device.
Give this page a try and see if you're able to connect to the relay servers at all:
https://greymass.github.io/anchor-link-diagnostics/
I'm wondering if either something on your computer, or something on your network, is preventing you from reaching those servers and allowing the connection between you and our servers.
I met such error with version 1.2.4.
When checking, the DNS connection error.
How do I fix it? I uninstalled it again but it didn't work
Getting the same error in 1.2.5
Ran the diagnostics without an issue. It doesn't happen immediately, but after maybe 5 minutes in the background
We pushed an update out today that we hope resolves this (1.2.6). Feel free to update (Help menu -> Check for Updates), but want to continuing monitoring if this is resolved.
I'm going to close out this issue, but feel free to continue the discussion here:
This issue is still happening in 1.2.6
I get this error when trying to log on from the wax web screen. please advise.