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greymass / anchor

EOSIO Desktop Wallet and Authenticator
https://greymass.com/anchor/
MIT License
569 stars 221 forks source link

Anchor mobile: Cannot open About menu #1372

Open theblockstalk opened 5 months ago

theblockstalk commented 5 months ago

Description

I am not able to enter the About menu screen, in the same way that can be done on the Android app. This is unfortunate as I want to add a Custom Testnet to use Anchor with a custom network

Platform

iOS

Steps To Reproduce

  1. on my iPhone 13, iOS 17.4.1, Anchor 1.3.6 build 79
  2. when I opened the anchor app to the home screen
  3. and press on the big blue (A)
  4. I expect to be navigated to the About screen (This is what happens on the Android app - Android Beta v0.55)
  5. but instead nothing happens

Relevant log output

No response

Contact Details

Telegram

Anything else?

image

tonytuba commented 5 months ago

To access Developer options in Anchor iOS, tap on the Anchor logo 5 times. This will get you to the keychain viewer, as well as some other tools.

However, to enable Testnets, you'll want to go to the Settings of your iOS device and scroll all the way to the bottom, where you should see an Anchor option. From there, you'll want to click "Developer" and there you should be able to switch to Enable Testnets.

Once that is done, you should be able to create, recover, and import any Testnet accounts for the testnets that are supported in Anchor iOS.

If you have any other questions, please reach out to our support desk at support@greymass.com or click help in the upper left and submit a ticket that way.

-Tony Greymass Support Team