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greymass / anchor

EOSIO Desktop Wallet and Authenticator
https://greymass.com/anchor/
MIT License
565 stars 217 forks source link

It says a transaction may have gone through that wasnt supposed to but this is false. it failed, i need an adult. #1376

Open UntangledSapphire opened 2 weeks ago

UntangledSapphire commented 2 weeks ago

Description

TypeError: Cannot read property 'EOS5tE1rwSYCtgXuxjeDRa36yfQkdkYCwCTmL6EUzc9o5i6AceADJ' of undefined at file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:2210302 at Array.map () at a.value (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:2209573) at Wa (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4418406) at za (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4418201) at Su (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4453815) at vc (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4445256) at yc (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4445181) at uc (file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4442211) at file:///C:/Program%20Files/Anchor%20Wallet/resources/app.asar/dist/renderer.main.prod.js:2:4393852

Platform

Desktop (MacOS)

Steps To Reproduce

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Relevant log output

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Contact Details

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Anything else?

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aaroncox commented 2 weeks ago

This error seems to indicate it can't pull the key from storage. It sounds like either the local data storage got removed/corrupted on the machine, or maybe Anchor just needs a good restart?

Have you tried to completely restart Anchor, and unlock it again?

If that doesn't work - do you have any backups that could be used to restore the account(s)?

If you need further support for this, it'll probably be easier to go through support@greymass.com rather than through github issues. We admittedly don't see responses on these as easily as we do through the support portal.