If I load an unedited mp4 movie file to Plex, it generates all the cast photos as expected.
But if I edit the meta such as 'Title' or 'Genre', write the file, and then load the file to Plex, only the cast's initials and names are generated but not their photos.
If I load an unedited mp4 movie file to Plex, it generates all the cast photos as expected.
But if I edit the meta such as 'Title' or 'Genre', write the file, and then load the file to Plex, only the cast's initials and names are generated but not their photos.
How can I get the photos back?